Job Summary Experience in the field of transplant and/or cellular therapy financials preferred. Position is integral to ensure continuity of Transplantation & Cellular Therapy Program financial workflows. Understands nuances of Cellular Therapy financials and coordinates with all aspects of patient financials including departments of revenue cycle, CDM, billing, coding, and revenue integrity. Acts as the expert to guide program financial decisions including onboarding of new services and products. Stays abreast of advancements and changes within field of Cellular Therapy and effectively communicates impact to key stakeholders. Tracks and analyzes major federal and state reimbursement changes which would affect operations, follow-up, and revenue collection. Keeps current on industry trends, products, practices, and standards. Evaluates the quality of work of all team members: quality of documentation, actions taken on accounts, and performance against department measures. Provides timely feedback to team members and addressing performance / quality and training issues. Manages performance of contracted vendor partners. Oversees workload backlog and productivity team. Reviews productivity and recommends new approaches for enhancing performance and productivity. Establishes and tracks accounts receivable reduction, cash collections and other revenue cycle goals. Facilitates timely accounts payable processes and bookkeeping, as applicable. Has ability to design, analyze and implement processes surrounding billing, third party relationships, compliance, collections, and other financial functions to ensure effective and efficient operations. Manages communication with other departments to enhance processes, reduce errors and establish preventative measures. Develops and implements recommendations to maximizes financial gain and streamline day-to-day operations to improve financial trends. Must be able to work autonomously with minimal supervision. Responsibilities It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. + Our team members are part of an environment that fosters teamwork, team member engagement and community involvement. + The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. + All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". Qualifications + Education: 2 Year / Associate Degree required. 4 Year / Bachelors Degree preferred. + Experience: 2 years Revenue Cycle, Customer Service, call center or related experience required. 3 years Revenue Cycle, Customer Service, call center or related experience preferred. Leadership Experience preferred. + Licensure/Certification: Coding certification (CPC, RHIA, etc) preferred. + Additional skills required: + Medical Terminology + Knowledge of Billing Guidelines, Payor Guidelines and CCI Edits + Ability to successfully complete generic and department-specific skills validation and competency testing. + Understands and can apply knowledge of decision support applications, data source systems and operational procedures and appropriate internal controls. + Human relations and interpersonal skills necessary for interacting with management, team members and administration. + Excellent verbal and written communication skills. + Proficient in Word and Excel. + Ability to effectively train new and existing team members. + Ability to design, analyze and implement processes surrounding billing, third party relationships, compliance, collections, and other financial functions to ensure effective and efficient operations. + Additional Skills/Requirements (preferred): + Operationally understand and navigate the EPIC system. + Basic coding knowledge of CPT, HCPCS and ICD 10. Job Opening ID 43968