Our patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: Surgery Scheduler Location: Dallas - Hospital Additional Posting Details: Mon-Fri 8:00a-4:30p Job Description: Duties/Responsibilities + Coordinates surgery scheduling for patients/families in alignment with surgeon, OR, and hospital availability (scheduling may be elective, complex, combo, add-on, or reschedule) + Acts as liaison with patients/families and surgeons, advance-practice providers, OR staff, master OR scheduler, primary nursing care team, and/or support personnel; may include working with external surgery sites + Performs scheduling and pre-registration process for appointments for pre-screening exams, diagnostic testing, and post-operative visits related to surgery + Collaborates with Revenue Cycle for financial or authorization status for surgery; supports communication with patients/families and surgeons’ care teams and OR staff about financial or authorization status and effects on surgery plans + Verifies surgical documents and data, including surgical consent, in advance of surgery date/time + Monitors OR block time to achieve high level of resource utilization in support of organizational goals and metrics; maintains awareness and support of case allocation to surgeons’ block times + Screens and routes inbound/outbound calls in a timely manner; creates telephone encounters as necessary + Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality, and patient rights + Obtains accurate collection of patient demographics, insurance coverage, and other relevant information + Promotes and assists patients/families in signing up for MyChart + Maintains and distributes incoming departmental faxes + Maintains and acts on individual email and InBasket pools and messages + Scans clinical record information and correspondence into patient’s electronic record + Maintains assigned work queues in Epic + Maintains patient information and documentation in electronic medical record Required Skills/Abilities + High school diploma or equivalent required + Minimum 2-years’ experience in contact center, medical office, or healthcare setting required, with at least 2-years’ experience in a surgical specialty + Strong written and verbal communication skills required + Strong organizational and interpersonal skills required Working Environment + Working Conditions: Inside + Working Position: Sitting + Physical Demands: Sedentary + Physical Requirements: Repetitive Movements + Lifting or carrying up to 10 lbs. + Sensory/Communicative activities essential to the performance of this position: Hearing, Seeing, and Speaking + This position will be exposed to Inside Environments At Scottish Rite for Children, we work together with the common goal of helping give children back their childhood. Scottish Rite is a unique place to work because we believe in a collaborative approach, utilizing the care and expertise from all departments. We are always looking for caring, energetic individuals to join our team. We currently have locations in Dallas and Frisco and is an equal opportunity employer. For questions, contact careers@tsrh.org.