Overview

Founded by the Sisters of Mercy Mercy Hospitals have a history of caring for our community that goes back more than 100 years. We provide a broad range of medical and surgical services including minimally invasive and outpatient options. Our family of services includes the areas only inpatient oncology unit the Orthopedic Spine and Hand Center Family Birth Center the Lactation Support Center and retail store and many others. Mercy Hospital Downtown is a 194-bed facility located in downtown Bakersfield. Mercy Hospital Southwest is a 78-bed facility and the only hospital located in the rapidly growing area west of Highway 99. Mercy Hospital is a member of Dignity Health and is a trusted community partner serving residents of Bakersfield and Kern County with quality compassionate care since 1910. Learn more at https://www.dignityhealth.org/central-california/locations/mercy-bakersfield.#bakersfieldRN

Responsibilities

The Scheduling Specialist position requires the utilization of clinical knowledge to schedule appropriate procedures/surgeries according to both the physician orders and schedule availability. This individual works closely with physicians, physician office staff, and internal/external customers to provide accurate, timely, and responsive information in accordance with hospital core values and policies. Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/healthcare errors.The Surgery Scheduler may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information verification of health plan eligibility taking complete and accurate messages and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Surgery
Scheduler may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks and quality patient care initiatives per departmental guidelines.

Qualifications

Minimum Requirements:

High school graduate or general equivalency3-5 years of recent surgery scheduling. 6 months experience with Iqueue or other surgical scheduling softwareHigh school graduate or general equivalency.Completion of medical certification or degree, i.e, medical assistant certification, medical reception degree or medical coding
degree required