Surgery Scheduler
UPMC
University of Pittsburgh Physicians is hiring a full-time Surgery Scheduler to support the Department of Ophthalmology located at 100 Delafield Road 100 Medical Arts Bldg. Suite 201 Pittsburgh, PA 15215-3247. This role will work Monday through Friday 8:00 am-4:30 pm (no evenings or weekends required). Occasional work from home after about 6 months with department.
This role will mainly be responsible for scheduling eye surgeries for a few doctors, maintain their OR calendar, make sure their OR blocks are full, patient face to face going over all pre op requirements and making sure the OR has all required items minimum 1 week prior to scheduled date (and other duties as assigned)
Responsibilities:
Work directly with department to troubleshoot procedural and operations issues. Coordinate and monitor patient follow-up through the Refract Tracker and EPIC. Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals. Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions. Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments. Ensure that informed consents are signed. Provide patients with pre and postoperative instruction according to service specific guidelines. Coordinate patient education seminars and schedules physicians accordingly. Collect data for research study. Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients. Ensure all billing and insurance information is current and accurate. Complete special projects as assigned. Act as liaison between patient and referring physicians. Obtain pre-certification and/or referral prior to the date of the procedure. Coordinate and track internal and external marketing efforts. Attend and schedule department meetings. Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
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