Surgery Scheduler
UPMC
UPMC Children's Hospital of Pittsburgh is currently seeking a Full-Time Surgery Scheduler to support the UPMC Children's Hospital Transplant Department! This position will work in the Faculty Pavilion located on CHP's Main Campus in Lawrenceville, daylight hours, Monday - Friday. After a successful orientation period, there is potential for this position to work remotely. UPMC offers an amazing Total Rewards package, including up to $6,000 yearly tuition reimbursement, competitive wages, and so much more!
The Surgery Scheduler coordinates and schedules patients for in-patient and outpatient surgical procedures. The Surgery Scheduler assists the surgeon and the administrator in promoting, developing and monitoring all aspects of operations.
Responsibilities:
+ Work directly with department to troubleshoot procedural and operations issues.
+ Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
+ Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
+ Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
+ Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
+ Ensure that informed consents are signed.
+ Provide patients with pre and postoperative instruction according to service specific guidelines.
+ Coordinate patient education seminars and schedules physicians accordingly.
+ Collect data for research study.
+ Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
+ Ensure all billing and insurance information is current and accurate.
+ Complete special projects as assigned.
+ Act as liaison between patient and referring physicians.
+ Obtain pre-certification and/or referral prior to the date of the procedure.
+ Coordinate and track internal and external marketing efforts.
+ Attend and schedule department meetings.
+ Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
+ High school diploma or equivalent required.
+ Completion of a medical assisting program or 2-4 years experience in a medical field.
+ Proficiency in medical terminology preferred.
+ General knowledge of computer software and practice management databases is essential.
+ Knowledge of the Epic practice management programs preferred.
+ Strong organization, time management and interpersonal skills.
+ Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees.
+ Ability to deal compassionately and professionally with patients is essential.
+ Work independently and possess sound decision-making skills.
+ Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.
+ Ability to prioritize work demands.
+ Ability to consistently maintain confidentiality with regards to all job assignments and related information.
+ Access to medications is limited to the distribution of the medication to the nurse.
Licensure, Certifications, and Clearances:
+ Act 31 Child Abuse Reporting with renewal
+ Act 33 with renewal
+ Act 34 with renewal
+ Act 73 FBI Clearance with renewal
_UPMC is an Equal Opportunity Employer/Disability/Veteran_
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