UPMC Thoracic Surgery is hiring a full-time Surgery Scheduler for their Oakland location. This is a Monday-Friday, daylight position. No nights, weekends, or holidays!

Responsibilities:

Work directly with the department to troubleshoot procedural and operations issues. Coordinate and monitor patient follow-up through the Refract Tracker and EPIC. Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals. Coordinate cases and communicate with hospital personnel to obtain approval for hospital admissions. Discuss and coordinate financial arrangements before surgery including the collection of pre-payments. Ensure that informed consents are signed. Provide patients with pre and postoperative instruction according to service-specific guidelines. Coordinate patient education seminars and schedule physicians accordingly. Collect data for research study. Schedule pre-screening exams, diagnostic testing, post-operative appointments, and surgical cases for all patients. Ensure all billing and insurance information is current and accurate. Complete special projects as assigned. Act as liaison between patient and referring physicians. Obtain pre-certification and/or referral before the date of the procedure. Coordinate and track internal and external marketing efforts. Attend and schedule department meetings. Answer and respond to all incoming telephone inquiries regarding surgery and provide educational material, both verbally and through printed materials.