At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleSurgery/Special Unit Coordinator - Cardiac Cath Lab

                        

LocationCleveland

                    

FacilityFairview Hospital

                     

DepartmentCardiac Cath Lab-Fairview Hospital

                      

Job CodeB16014

                     

ShiftDays

                       

Schedule8:00am-4:30pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice.  On our team, you will provide stellar care at one of the top healthcare organizations in the nation. 

Living with coronary artery disease (CAD) can be overwhelming. Cleveland Clinic’s expert doctors and surgeons provide comprehensive treatment for patients managing symptoms, with outcomes among the best in the world. As Coordinator, you will be responsible for ensuring patients have access to necessary care. You will focus efforts on scheduling procedures and appointments in a timely, efficient manner. Here, you will experience a welcoming and supportive environment that encourages professional and personal development at Cleveland Clinic. 

A caregiver in this position works from 8:00AM – 4:30PM. 

A caregiver who excels in this role will:  

Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. Validate patient physician information and ensures accurate collection. Identify patients in need of financial counseling to ensure appropriate payment of services. Triage appointments, based on diagnosis, patient preferences, and physician specialty. Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. Perform scheduling both intra- and inter-departmentally as requested by physician orders. Receive orders and processes as indicated by provider and schedules according to protocol. Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. Communicate with patients and their families to provide detailed instructions, directions, and resources available. 

Minimum qualifications for the ideal future caregiver include:  

High School Diploma or GED Two years of related experience in an area that provides broad knowledge of medical terminology, including patient registration, patient billing, insurance processing or appointment/operating room scheduling OR three years of customer service concierge experience Proficiency in Personal Computers (PC) and general knowledge of PC-based systems and software, Microsoft Word and Excel applications 

Preferred qualifications for the ideal future caregiver include:  

In-depth knowledge of medical terminology and/or CPT/ICD coding 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

Frequent standing, walking and sitting for extended periods of timeLifting and carrying up to 25 poundsManual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospitalNormal or corrected vision

Personal Protective Equipment:

Follow standard precautions using personal protective equipment as required

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities