Surveillance Observer **Q Casino + Resort** 1 Positions ID: 85399 Posted On 10/01/2024 **Job Overview** **Job Details** **Job Location** Q Casino - Dubuque, IA **Job Shift** Graveyard **Description** **Q CASINO** **POSITION DESCRIPTION** **SURVEILLANCE OBSERVER** **BASIC FUNCTION** To maintain a diligent watch over all Q Casino assets (Casino monies and property), maintain the integrity of casino activity by observing and reporting any activity that is in violation of the IRGC rules and regulations or Q Casino System of Internal Controls. **ORGANIZATIONAL RELATIONSHIPS** a)  Reports to:     Surveillance Supervisor b)  Supervises:     N/A **SPECIFIC DUTIES AND RESPONSIBILITIES** 1. Perform observations of all Q Casino assets, personnel, and patronage. 2. Compose and compile observation logs and entrance/exit logs. 3. Maintain thorough knowledge of IRGC rules and regulations and Q Casino System of Internal Controls to insure employee and patron compliance. 4. Maintain constant knowledge of the functioning status of surveillance equipment. 5. Review video for evidence of rule infractions, money discrepancies, and/or criminal activities. 6. Maintain surveillance’s visual integrity of casino floor and sensitive areas by regular cleaning of Domes. 7. Occasional soft surveillance, when needed. 8. Monitor Table Games and report infractions and errors. 9. Prior computer experience required to create folders and files in a windows-based format. **EDUCATION, TRAINING AND EXPERIENCE** 1. High School diploma required. **STANDARDS OF PERFORMANCE** 1. Proficient hand-eye coordination. Must be able to switch cameras while maintaining visual contact. 2. Proficient oral and written communication skills. 3. Ability to operate multi pieces of equipment. 4. Ability to memorize large amounts of information. 5. Ability to understand the technical aspects of the job. 6. Ability to understand Table Game payouts and procedures. **MENTAL AND PHYSICAL REQUIREMENTS** 1. Sedentary work. Able to move up to 10 lbs. 2. Climbing, reaching, fingering, grasping, talking, hearing, and repetitive motion are physical requirements for this position. 3. Ability to climb a ladder or operate a scissors lift to service and repair surveillance equipment. **WORKING ENVIRONMENT AND CONDITIONS** 1. Inside work with dim lighting. 2. Cool room temperatures. 3. May require occasional outdoor camera system service work. **EQUIPMENT AND TOOLS** a)  General office equipment including, but not limited to: 1. Keyboard and joystick. 2. DVR Network. 3. Two-way radio. 4. Computer. 5. Copier. 6. Office computer. Primary Contact 305174 Jeanne Hendricks Human Resources Manager, Human Resources 563-585-2953 Phone Phone Phone Fax jeanneh@qcasinodbq.com Email True False True **Job Details** Categories Casino Location Dubuque, IA Job Type Employee Full/Part Company ID 1202 Job REQ # 85399 \# Positions 1 Start Date 20241001 End Date 20241106 Featured Job TH Ad TH Comments **Similar Jobs** Server Grand River Center Paraprofessionals Districtwide Dubuque Community School District BE/BC Gastroenterologist Medical Associates Line Loader - Day Shift Simmons Pet Food CNC Operator Dubuque Screw Products BE/BC Radiation Oncologist Medical Associates Summer Claims Adjuster Program Cottingham & Butler/ SISCO Dishwasher Grand River Center Food Service Worker Dubuque Community School District BE/BC General Surgeon Medical Associates Utility Production - Night Shift Simmons Pet Food CNC Setup Dubuque Screw Products BE/BC Rheumatologist Medical Associates Sales Operations Specialist Platinum Supplemental Insurance Bus Driver Dubuque Community School District Shipping Clerk Dubuque Screw Products BE/BC Hematologist/Oncologist Medical Associates Utility Production - Night Shift Simmons Pet Food Screen Printer 1800TShirts Packaging Associate Express Employment Professionals **Share this Job** Q Casino + Resort **About the Company** **Are you excited to be a part of a dynamic environment where entertainment thrives and innovation abounds?** Join us at Q Casino + Resort and play a pivotal role in our exciting transformation! Q Casino is undergoing a thrilling evolution, poised to become the ultimate destination for **gaming, live performances, and culinary excellence.** As a member of our team, you'll be at the forefront of our operations, ensuring the legacy of our roots while embracing the exciting changes ahead. Working within a vibrant hub of entertainment and hospitality, you'll be part of a team dedicated to maintaining the integrity of our operations. Against the picturesque backdrop of the Mississippi River, you'll guide our functions through a period of significant growth and investment. **With over $100 million earmarked for property enhancements** , including a remodeled casino, a brand-new family entertainment zone, expanded banquet space, the luxurious Hilton Tapestry Hotel featuring a rooftop restaurant and bar, an outdoor amphitheater, alongside existing venues like ImOn Arena, Hilton Garden Inn, and Houlihan's Restaurant. Your contribution will be instrumental in driving efficiencies and ensuring our continued success as a premier destination for locals and visitors alike. **Join us in this electrifying realm of entertainment and take your career to new heights. Apply now to be a part of our team at Q Casino + Resort!**