**Overview** **Position Summary Details:** The Surveillance System Monitor will be responsible for monitoring surveillance cameras and providing customer service within airport public parking. **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-Spanish-11.6.23.pdf) **Shift:** **Thursday and Friday - 6 am to 2:30 pm AND Saturday and Sunday - 2pm to 10:30 pm** **Essential Duties:** + Observe multiple television screens that transmit in sequence views of parking facility sites + Answer call from "Call-for-assistance" stations, located throughout the parking ramps and take appropriate responsive actions + Contact police or other appropriate agency of location and nature of disruptive activity + Adjust monitor controls when required to improve reception, and notify repair service of equipment malfunctions + Operate switchboard and handle outgoing, interoffice, or incoming calls + Provide excellent customer service and clear communication + Provide general parking information to customers + Must be attentive and detailed oriented **Qualifications** + Must be 18 years of age or older **Preferred Qualifications:** + One Year of Similar Experience + Ability to think quickly and act independently to make sound decisions. + Ability to to multi-task a variety of recurring technical activities REQNUMBER: 98667 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.