Job Advert

 

 

About the Role:

 

Line Manager : Sustainability Operations Manager

Category : 10

Location : Yaounde

No of positions : 01

Type of contract : Full Time

 

The Sustainability Operations Manager is the engine that drives and develops our field level sustainability activities. This position coordinates our sustainability operations and acts as the focal person for program implementation. The successful candidate needs to be results driven and enjoy developing processes that focus on continuous efficiency, effectiveness and innovation.

 

Key responsibilities include:

 

Operational excellence

 

Activity planning: develop annual plans for field activities based on customers programs, including certifications programs, KPIs, and budgets Workplan management: define detailed workplans with timelines to ensure the effective timely execution of sustainability activities in liaison with the global and regional pillar leads Budget & efficiency: oversee budget adherence and drive cost-effective procurement for all field activities Targets achievement: ensure all operational targets are met within approved budget limits and timelines

 

 

Field Team management

 

Leadership & performance: act as a role model, fostering a collaborative, high performance culture that aligns with Barry Callebaut’s values Resource management: oversee the allocation and upkeep of equipment and materials to support team efficiency Talent development: identify training needs and development opportunities to support team growth People management: manage the performance evaluation and development plans of direct reports

 

Program design and continuous improvement

 

Needs assessment: ensure that activities are needs driven, tailored to local needs and aligned with sustainability objectives Program feedback: provide feedback on program feasibility and design to support improvements and scalability Process optimization: drive standardization and process alignment, developing tools and Standard Operating Procedures (SOPs) to enhance program efficiency Collaboration: work closely with regional and global teams to strengthen program delivery and impact

 

Customers and stakeholder’s management

 

Client engagement: coordinate clients’ visits and events and prepare detailed trip reports Internal collaboration: collaborate with internal stakeholders including Sourcing, Sustainability, M&E teams to ensure aligned efforts Partnership monitoring: manage and oversee implementing partners to ensure deliverables are met according to contracts Certification compliance: coordinate with Certification Bodies for all audit processes ensuring compliance with program standards

 

Monitoring, evaluation and reporting

 

Data management: establish frameworks and tools for tracking operational and financial KPIs Progress monitoring: monitor and report on budget adherence, KPI achievement and monthly/quarterly program updates Audit preparation: lead third party verification processes for program traceability, data management, premium payments, and impact measurement Reporting: ensure timely and accurate internal and external reporting on program results

 

 

 

About You: 

 

Minimum Master degree in Agronomy/ Natural Resource Management, Economics, or related field Minimum 5 years’experience in agronomy, agriculture and sustainability program management Good budgeting and cost management leadership skills in program execution Good knowledge of cocoa certifications and verification schemes, or willingness to learn quickly Good knowledge on global and local cocoa regulation Basic knowledge on cocoa agribusiness  Experienced in community development facilitation Experienced in country cocoa industry dynamics and culture  Experienced in Farm Service delivery model Experienced in Project management Good team player and team management skills Good reporting skills  Stakeholder management  Good integrity and sense of ethics  Proficiency with computer tools (Word, Excel)  Bilingual (English and French)  Driving license B with driving experience