Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

 

Primary Purpose

Responsible for providing executive leadership, administrative direction, evaluation, and coordination of the functions and activities for areas of responsibility. Accountable for achieving financial, operational, and service delivery objectives of the organization.

 

Minimum Specifications

 

Education

Master' s degree in business administration, healthcare administration, public health or related discipline required.

 

Experience

Seven (7) years of senior-level healthcare management experience as an operations or administrative leader in an acute care facility or integrated delivery system.

 

Equivalent Education and/or Experience

 

Certification/Registration/Licensure

 

Required Tests for Placement

 

Skills or Special Abilities

Demonstrated operations leadership in examining and reengineering operations and implementing new strategies. Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines and with a variety of constituents as well as the ability to articulate complex information in understandable terms. Skills to motivate, influence and coach a diverse workforce to accomplish the goals and objectives of the organization. Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships with diverse groups across and beyond the organization. Strategic thinking and long-range planning skills with the ability to lead major organizational initiatives, accomplish results, and achieve measurable outcomes or goals. Demonstrated ability to gain support when developing, implementing, and promoting projects, ventures, and programs in a shared leadership environment. Ability to work in challenging situations involving competing interests, and high level-interdisciplinary groups. Excellent time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. Strong analytical and problem-solving skills along with the ability resolve high level, complex situations. Ability to articulate a working knowledge of the major financial, regulatory, compliance, ethical, and legal issues affecting the healthcare industry. Sound business acumen. Proficient Microsoft Office and computer skills.

 

Responsibilities

 

Operations and Leadership Provide executive leadership and direction for area of responsibility delegating activities as required for safe, efficient and effective operations. Hold leaders accountable for operational outcomes consistent with established goals. Promotes an environment of collaboration between medical staff and care teams ensuring the patient care needs are being met. Ensure implementation of policies, procedures, and standards that direct operations and creates operational efficiency. Provides leadership oversight for facility improvement initiatives within assigned areas. Lead multi-disciplinary teams to develop and operationalize new services and programs. Collaborate with medical staff, hospital and other service providers to continually improve care delivery and the consumer experience. Ensures compliance with regulatory agencies or accrediting bodies Provides direction in emergency or crisis situations.

 

Strategy and Business Development Participates in short and long-term strategic planning. Works with strategic alliances and partnerships to collaboratively execute business strategies. Articulate strategic plan and tactics to leaders within area of responsibility to create alignment and establish priorities. Adapt operations to emerging market demands.

 

Quality and Performance Improvement Ensure the integration of quality and performance improvement into operations. Establishes performance measures and ensures that a continuous improvement approach is used to measure actual performance against established standards. Ensure areas of responsibility are performing within standards for quality. Identifies and implement interventions necessary to improve performance. Assures compliance with applicable regulations and standards of accreditation.

 

Regulatory Develop processes to maintain compliance with regulatory agencies and accrediting bodies. Ensures operations are carried out in compliance with these regulations. Works collaboratively with others to validate and sustain compliance with regulatory and accreditation standards. Conducts routine compliance audits identifying gaps and implementing remediation plans as necessary. Promptly investigate and respond to matters of concern or alleged violations taking corrective action as necessary. Provides timely and accurate responses to requests for information from regulatory agencies and accrediting bodies.

 

Fiscal Management and Operating Budget Operationally responsible for the financial performance including operating and capital budgeting for assigned area of responsibility. Optimizes the utilization and availability of resources. Provides input to staffing and resource planning within areas of responsibility ensuring staffing levels are within established targets. Measures actual budgetary performance against standards and ensures variances are within established targets. Implement written action plans to address variances adjusting strategies as necessary to meet budgetary targets. Promote activities to achieve operational efficiency.

 

Talent Management Recruit and retain diverse talent with a variety of backgrounds, skills, experiences, and viewpoints that reflect the communities we serve. Promote and support a culturally welcoming, inclusive, collaborative, and highly engaged work environment where everyone feels empowered to bring their full, authentic selves to work. Accountable for orientation, ongoing education and training, and competency verification for all employees. Ensure Human Resource metrics (i.e., retention, vacancy, engagement) meet established targets. Utilize workforce metrics to monitor, identify, and respond to workforce trends. Timely completion of employee performance appraisals. Conduct regular meetings, inform team of changes in policy or procedure, and provide information regarding overall strategy and direction of the health plan. Mentor, coach, and support direct reports with building teamwork, professional development, and education to achieve optimal performance and develop talent. Ensure employee engagement survey participation rates and results meet established targets. Mandatory requirements are completed timely by employees. Required licensure, certification, and/or registry are current and in good standing for all employees. Employee performance is monitored and managed. Consult with the Office of Talent Management as appropriate regarding employee performance concerns and disciplinary action.

 

Professional Accountability Acts with the highest integrity and ethical standards while adhering to Parkland's Mission, Vision, and Values. Adheres to organizational policies, procedures, and guidelines. Completes assigned training, self-appraisal, and annual health requirements timely. Recognizes and communicate ethical and legal concerns through the established channels of communication. Demonstrates accountability and responsibility by independently completing work, including projects and assignments on time, and providing timely responses to requests for information. Maintains confidentiality at all times. Performs other work as requested that is reasonably related to the employee’s position, qualifications, and competencies.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.