**Description** : The Risk Policy Senior Officer I is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically, a small number of people within the business that provide subject matter expertise across a diverse suite of products and regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide and influence others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the policy adherence and operations of the business. Necessitates a degree of responsibility over technical strategy. Work with team leader to identify and correction of staff management issues, including resource management and allocation of work within the team/project. **Responsibilities** : + Through use of data analytics, identify opportunities for enhanced controls, oversight and effective challenge. + Drive, monitor and provide oversight on policy adherence for various International businesses. + Build competitive intelligence for Independent Risk through use of industry consultants, financial releases and other available data. + Create process to analyze all available competitive information for leading edge performance intelligence and inform leadership on landscape regularly. + Through peer groups and meeting with industry consultants, gain knowledge of available, cutting edge tools to enhance performance and/or compliance + Data reasonability checks across multiple MIS and reports; deep-dives into various sources to spot items out of the norm from a policy point of view and investigate further. Examples would include Review of Loss Mitigation reports monthly and perform reconciliation with business data for accuracy and adherence to policy. + Consolidating input from the businesses for monthly review decks, posting them in SharePoint, notifying teams about the material, preparing and sending follow-ups of the meetings. + Document Meeting discussions in monthly Collection and quarterly Chief Risk Officer (CRO) reviews. Maintain dialogue with businesses to ensure timely completion of follow-up items. + Global Collections Practices annual assessment: confirmation of applicable products, ensuring content changes are correctly uploaded to the system, preparation of summary decks. + Preparation of policy related review materials in conjunction with policy oversight directors. + Participate in deep dive reviews on various programs/processes to ensure compliance to policy e.g.- ensure write down/off process is working correctly, loss mitigation steps are executed correctly, etc. + WebPAS Queues, various program approvals, extensions, conditions for approval, annual loss mitigation reviews, RAF approvals etc. and ensure no past due items, and prior approvals with conditions are completely timely by the business teams. Work with policy oversight directors to resolve any open issues, provide clarifications and bring the documentation to closure. + Partner with other control functions to keep the team informed of any upcoming rules and regulation updates/changes and evaluate if any global policies need to be changed from collections perspective. + Actively participate in Global functional working group discussions and initiatives on Secured and Unsecured Collections. **Qualifications** : + 10+ years experience in Policies/Analytics/Decision Management + Ability to think and make decisions in high risk scenarios, appropriately assessing a situation based on available data, experience, intuition, and judgment + Candidate must have effective negotiation skills, a proactive and 'no surprises' approach in communicating Risk issues, strength in sustaining autonomous views + Work under pressure + Able to handle multi-task + Good project management skills + Able to interface with various levels of management in Global/Region/Business and across functions + Knowledge in consumer risk management credit cycle processes and asset product operations **Education** : + Bachelor’s/University degree, Master’s degree preferred ------------------------------------------------------ **Job Family Group:** Risk Management ------------------------------------------------------ **Job Family:** Risk Policy ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Jacksonville Florida United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $141,440.00 - $212,160.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Anticipated Posting Close Date:** Nov 12, 2024 ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 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