At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Sweet Shop Clerk Department: Bakery FLSA: Non-Exempt General Function: As Sweet Shop Bakery Clerk, this position will be responsible for reviewing daily orders, preparing & replenishing products in a prompt, efficient and friendly manner. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Core Competencies: + Partnerships + Growth mindset + Results oriented + Customer focused + Professionalism Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Bakery Department Manager; Assistant Bakery Department Manager Positions that Report to you: None Primary Duties and Responsibilities: + Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. + Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. + Makes an effort to learn customers’ names and to address them by name whenever possible. + Assists customers by:(examples include) + escorting them to the products they are looking for + securing products that are out of reach, loading or unloading heavy items + making note of and passing along customer suggestions or requests + performing other tasks in every way possible to enhance the shopping experience. + Reviews the status and appearance of the food for freshness. + Reviews orders for the day. + Takes customer orders at the bakery counter. + Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. + Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. + Ensures that an adequate food supply is ready and on hand and develops or follows a production list. + Anticipates product needs for the department on a daily basis Prepares, finishes, and replenishes product as necessary. + Pulls product from cooler/freezer to prepare for baking. + Checks in product, puts product away, and may review invoices. + Runs the department registers and receives payment, makes change, etc., where applicable. + Removes trash in a timely manner. + Maintains strict adherence to department and company guidelines related to personal hygiene and dress. + Adheres to company policies and individual store guidelines. + Reports to work when scheduled and on time. Secondary Duties and Responsibilities: + Washes dishes as necessary. + Orders product and supplies as necessary. + Prices products for customers as necessary Delivers orders as needed. + Assists in other areas of store as needed. + Performs other job related duties and special projects as required Knowledge, Skills, Abilities and Worker Characteristics: + Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables. + Ability to do simple addition and subtraction; copying figures, counting and recording. + Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing. Education and Experience: No education or experience requirements. Physical Requirements: + Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects + Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision. + Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Working Conditions: The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to flour dust, noise, cleaning chemicals/solvents, electrical shock and temperature extremes. Equipment Used to Perform Job: Standard tools and equipment used in a bakery environment including mixers, ovens, wrapping, label printer, cash register, telephone, dishwasher, bread slicer, electric knife, microwave, airbrush, and copy cat. Contacts: Has daily contact with the general public and customers. Has contact with federal/state governmental or regulatory agencies regarding inspections. The anticipated hourly starting wage for this position is $13.00 to $16.25 depending on experience. For information on company benefits visit Benefits | Hy-Vee (https://www.hy-vee.com/corporate/careers/benefits/) . Are you ready to smile, apply today.