Switchboard Operator I (LC 3)

Apply your expertise to advance the mission and optimize our business strategy as a Switchboard Operator I at GDIT. Here, you’ll support solving some of our clients’ biggest challenges and help us grow the business.

At GDIT, people are our differentiator. As a Switchboard Operator I, you will help ensure today is safe and tomorrow is smarter. Our work depends on Switchboard Operators joining our team to meet the CTSS-III customer’s needs.

HOW A SWITCHBOARD OPERATOR I WILL MAKE AN IMPACT

     ● Operates a switchboard or telephone console to route incoming calls and place outgoing calls; greets visitors and directs individuals to appropriate persons in the building    

     ● Handle overseas telephone calls, conference calls, and emergency calls

     ● Provide basic and accurate information in-person and via phone and/or email

     ● Familiarity with a military environment

     ● Provide personnel locator & commercial information services, customer support, and maintain call accounting databases in support of AFCENT operations

     ● Apply experience as a telephone operator on switchboard consoles as specified in the task order.

WHAT YOU’LL NEED TO SUCCEED:

     ● Education: High School Diploma/GED

     ● Required Experience: Experience as a telephone operator

     ● Required Technical Skills: Experience as a telephone operator on switchboard consoles

     ● Security Clearance Level: SECRET

     ● Location: On Customer Site

     ● US Citizenship Required - CLEARANCE

GDIT IS YOUR PLACE:

     ● 401K with company match

     ● Comprehensive health and wellness packages

     ● Internal mobility team dedicated to helping you own your career

     ● Professional growth opportunities including paid education and certifications

     ● Cutting-edge technology you can learn from

     ● Rest and recharge with paid vacation and holidays

#DefenseOCONUS

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3. Switchboard Operator I

GENERAL EXPERIENCE:

Experience as a telephone operator handling overseas telephone calls, personnel locator service, commercial information services, customer support, conference calls, emergency calls, and maintaining call accounting databases.

SPECIALIZED EXPERIENCE:

Experience as a telephone operator on switchboard consoles as specified in the task order.