POSITION TITLE: Switchboard Operator                                                                                             

POSITION SUMMARY:

Provides telephone and general information services.  Operate the switchboard, directing all incoming calls and internal calls as well as paging services as required.  Performs other duties as assigned to assist in achieving overall division and hospital goals.

EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:

High school graduate or equivalent.  Previous experience operating switchboards highly desirable, but not required.

Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.    

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Demonstrated competency in the operation of the hospitals communication system.  Crisis control intervention skills.  Excellent communication and customer service skills.

WORK ENVIRONMENT AND HAZARDS:

Office setting.  Exposure Class II.

PHYSICAL DEMANDS:

Sedentary work: prolonged sitting.

WORK CONTACT GROUP:

All services, medical staff, patients, visitors, contractors and vendors.

SUPERVISED BY:

Coordinator of Services or Manager

Pay Range: $16.20 - $23.50

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.