**Career Area:** Sales **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **WE BUILD WHAT MATTERS** What matters most to you? Is it being part of a strong team? Supporting your family? Solving global problems? You can do these and more at Caterpillar; where your work enables progress around the globe, and you contribute to meaningful work. Together, we can build what matters! **About EPD:** Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations! **Job Summary:** The Electric Power Division has an exciting opportunity for a Switchgear Sales Representative. As a Switchgear Sales Representative, you will consult with Cat dealers to market Caterpillar Electric Power generator paralleling switchgear and Automatic Transfer Switch products and assist in the development of dealer sales capabilities. This is a field-based position from a Home Office in the Northwestern United States or Irving, TX. This position is geared to an experienced individual contributor capable of remote work. Job duties are complex, challenging, and strategic in nature. This position is commission based and is responsible for direct customer relationships. **What you will do:** + Responsible for delivering sales revenue and profitability goals for the assigned territory in paralleling switchgear and automatic transfer switches. Initial territory to include the Northwestern United States (CA, OR, WA, ID, MT, WY, ND, SD, & CAN) + Act as a sales liaison among dealers, consulting engineers, customers, and other Caterpillar personnel. You should be very familiar with the company's products, processes, and systems. You will be performing complex analysis work, identifying, and resolving problems that are technical in nature. Challenges include specification interpretation, quote development, developing sequence of operations, configuring low/medium voltage switchgear, and solving power quality problems. + Counseling dealers in developing increased human performance capability; providing guidance on existing and potential customer service issues; assisting on forecast, sales strategy planning and sales techniques; supporting rollout of new products; analyzing and communicating marketplace and competitive activity; analyzing product application, configuration and utilization that provide the best solution for a customer. + Provide design assistance directly to key consulting engineers and end users with the goal of providing electrical system design, optimization, and value engineering expertise. + Training consulting engineers, customers, and dealers on Caterpillar’s products and services as well as advances in technology in the generator controls and switchgear market. **Degree Requirements:** + Knowledge of Power Generation Products including generator sets, paralleling switchgear, and automatic transfer switches. + Strong communication, leadership, and relationship building skills. + Demonstrated ability to work independently and on larger scale, more complex assignments. + Ability to influence others in the work group, dealer personnel and customer + Prior customer facing experience. + High level of initiative and ability to work with minimum supervision. **What you will have:** Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Level Working Knowledge: • Communicates the importance of customer needs/expectations and commits to resolving them. • Solicits customer satisfaction feedback and acts on improvement opportunities. • Helps link organizational objectives to customer needs and expectations. • Meets regularly with customers to understand their wants, needs and expectations. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Working Knowledge: • Identifies, obtains, and organizes relevant data and ideas. • Participates in documenting data, ideas, players, stakeholders, and processes. • Recognizes, clarifies, and prioritizes concerns. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: • Listens to feedback without defensiveness and uses it for own communication effectiveness. • Makes oral presentations and writes reports needed for own work. Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. Level Working Knowledge: • Works to achieve win-win in negotiations, rather than taking a win-lose approach. • Uses active listening and probing techniques to surface problems, issues, and interests. Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Level Working Knowledge: • Provides prompt and effective responses to client requests and interactions. • Works with clients to address critical issues and resolve major problems. Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization. Level Basic Understanding: • Describes the main technologies and tools used in similar or competing products or services. • Identifies potential markets for the organization's products or services. Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs. Level Working Knowledge: • Uses 'value selling' techniques to successfully engage customers. • Researches the customer's industry and organization before attempting sales calls. • Discusses issues and considerations regarding current 'value selling' practices and recommends potential improvements. • Quantifies proposed costs, benefits and value in customer terms. **Additional Information:** + This is a field-based position from a Home Office in the Northwestern United States or Irving, TX. + Domestic relocation assistance may be considered for this position, if not within assigned territory already. + Visa Sponsorship is not offered for this position. + Domestic and International travel of 75% is required. + A company car and monthly cell phone stipend will be offered for this role. + The initial territory to include the Northwestern United States (CA, OR, WA, ID, MT, WY, ND, SD, & CAN). **Employee Benefit Details:** + Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. + Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K). + Additional benefits include paid vacation days and paid holidays (prorated based upon hire date). **Final Details:** This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers \#LI **Summary Pay Range:** $108,360.00 - $162,480.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Annual incentive bonus plan* Medical, dental, and vision coverage Paid time off plan (Vacation, Holiday, Volunteer, Etc.) 401k savings plan Health savings account (HSA) Flexible spending accounts (FSAs) Disability benefits Life Insurance Parental leave Healthy Lifestyle Programs Employee Assistance Programs Voluntary Benefits and Employee Discounts Tuition Reimbursement Career Development _*Subject to annual eligibility and incentive plan guidelines_ . Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. **Posting Dates:** December 18, 2024 - December 22, 2024 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .