Location: On site in Charlotte, NC.; Memphis, TN.; Metairie, LA.; Raleigh, NC.

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience.  We are passionate about doing things right and doing the right things.  We collaborate with each other and with our internal business partners to delight our customers.  We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best.  Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.

Summary: 

The Syndications Account Manager partners with multiple lines of business relationship managers and loan closing officers to fulfill closing and servicing of syndicated facilities.  This individual take ownership of the day-to-day relationship with the agent bank after the initial closing. 

The account manager manages the ongoing servicing of syndications originated in their assigned line of business.  The account manager builds relationships with agent banks to ensure clear and timely communication and in a manner that reflects positively on the reputation of the Bank.  The account manager develops money management strategies, including managing all incoming and outgoing wires and ensuring that cash flows and wires adhere to internal policies and that settlement occurs timely and accurately.  The account manager facilitates the application of all payments and performs all maintenance over the life of the loan, to include advances, payments, fee computations, modifications, prepayment penalties and ultimately payoff.

Essential Duties and Responsibilities:

Responsibilities include boarding all syndication facilities, including but not limited to the commitments, collateral and guarantors, performing maintenance, calculations and adjustments on complex interest and fee accruals, verifying and funding all incoming funding requests from banks in a timely manner.  Managing the day-to-day needs of the relationship post-closing.

Knowledge:

Understanding of syndication and participation ecosystem and concepts, i.e. pro rata shares, accruals Knowledge of syndicated credit documentation Understanding of processes such as drawdowns, pay downs, line sub limits such as swing lines and letters of credit Knowledge of servicing account maintenance An understanding of General Ledger and reconciling functions Knowledge of LSTA market standards

Abilities:

Comprehend credit agreement and all related syndicated loan documentation Translate the terms of the facility into the servicing system’s structure in a way that accurately reflects the terms of the loan(s) Perform loan accounting functions (extensive balancing within each facility) Handle multiple tasks and prioritize Work with little supervision but know when to ask for help Work under pressure and remain calm Maintain a healthy relationship with partners and agent banks To take a systematic approach to work & plan to train/educate others.

Skills:

Ability to make decision regarding operational and administrative risk as related to syndicated credits Impeccable customer service and customer centric focus Strong analytical and problem-solving skills Excellent verbal and written communication skills across all levels of the organization Proficient computer skills, especially Microsoft Office applications Attention to detail and able to identify potential issues Comfort with ambiguity

Education and/or Work Experience Requirements:

Bachelor’s degree in finance or related discipline required Previous experience in loan administration and/or loan closing Knowledge of CLS (ACBS) loan system a plus

Physical Requirements:

Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Hours:

Monday - Friday 9:00 AM - 5:00 PM

About Us:    

First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.    

Benefit Highlights:    

Medical with wellness incentives, dental, and vision  HSA with company match  Maternity and parental leave  Tuition reimbursement  Mentor program  401(k) with 6% match  More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:     

We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.    

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