Chelmsford, MA, USA
17 days ago
System Admin - Regional IT Ops & Support
Job TitleSystem Admin - Regional IT Ops & Support

Job Description

The System Administrator is responsible for all operational aspects of the installed Infrastructure, with special attention to providing a reliable service to the stakeholders. A System Administrator should have excellent troubleshooting skills to be able to manage and solve complex incidents, while having the ability to continue development of the infrastructure to improve service. The System Administrator will assist with technical strategic plans, turning these into actions that they are responsible for managing and implementing long-term. Also, this position should possess the knowledge and skills to understand the stakeholders needs, design and implement solutions in the production environment. This role is primarily focused on managing, developing and maintaining an operational infrastructure in the Americas.  Working to quickly resolve incidents and problems that occur, minimizing the impact on the Region to keep a high availability of the infrastructure.

What you’ll do here as the System Admin - Regional IT Ops & Support?

Assist with IT Scope during Axis Experience Center (AEC) and other Facility buildouts, including turn-ups

Operate and monitor local area networks (LAN)

Install and configure software, hardware and networks

Ensure security and efficiency of IT infrastructure

Troubleshoot issues and outages independently

Liaise with HQ in Lund to escalate and resolve issues with networks, servers and enterprise applications.

Responsible for access control infrastructure

Assist with upgrades of systems

Train staff on new technologies

Respond to service requests and provide end-user support, including training as needed

Build and maintain internal wiki with technical documentation, manuals and IT policies

Identify and suggest possible improvements to policies, procedures and systems

Who are we looking for/Who are you?

Works well under pressure and stressful situations, demonstrating the ability to multi-task, and be able to meet deadlines

Attention to detail and the ability to accurately document technical issues

Excellent verbal and written communication skills

Works cooperatively and collaboratively within a global team

We'd love to hear that you have/are:

Associates / Bachelor’s degree in Computer Science or Management Information Systems

3+ years of System Admin experience with databases, network, hardware / software upgrades, network design

IT Certifications

Physical Demands and Travel:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee is frequently required to lift 10 - 25 lbs. occasionally more.

Expected travel time for this position is 25%.

What we offer:

Axis is a company that puts our employees first. Here is just a glimpse of what we do for our ‘Axians’:

Inspire you to grow and develop through employer-offered training as well as tuition reimbursement

Take care of more than just the ‘work you’, but rather the ‘whole you’ through our health, dental, vision, and fitness/health and wellness programs

Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account

Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!)

Help prepare for your life after retirement through our 401(k) program and employer matching

Type of EmploymentPermanent Employment

Posting End Date2025-01-09

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 4500 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

Listen to Get To Know Axis – Podcast

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