At RED GATE we do everything we can to serve our clients: Using the right technical skills, unique methodologies, best practices, and integrated technology, we help clients implement bold solutions. New approaches to emerging and evolving threats. Non-traditional ways to overcome entrenched obstacles. Advantage through opportunity. If you have a serious challenge or problem, we can help you solve it.  The below job description provides details on how this role will help to serve our clients. The Red Gate Group is seeking a System Administrator to support the Defense Threat Reduction Agency (DTRA). As a System Administrator, you will resolve break fix tickets and ensure customers receive the highest level of customer support. Help customers overcome tough challenges through monitoring and performance management. Identify problem areas and opportunities for improvement in a mission-critical network. Turn metrics into information and communicate their meaning.  Required Qualifications: + Experience in troubleshooting and break/fix repairs with IT assets, including desktops, laptops, printers, and accessories + Experience with ticketing systems, including BMC Remedy + Knowledge of Windows 10 Operating System and Active Directory + TS/SCI clearance + Security+ CE Certification Desired Qualifications: + Knowledge of DHCP, switches, and networking + Ability to manage projects and multi-task + Ability to work in a fast-paced environment + Bachelor's degree  + CISSP, CAP, ITIL v3 or ITIL v4 Certification The Red Gate Group, Ltd. is an Equal Opportunity/Affirmative Action Employer. The Red Gate Group, Ltd. considers applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)