System Administrator Job Details Job Location Oshkosh Office - Oshkosh, WI Description The Systems Administrator assists with the day-to-day operations of the IT Department. They carry out responsibilities in the following functional areas: IT system and network maintenance, programming, computer installation and configuration, help desk support, and development of IT components. Essential Duties and Desired Outcomes + Provide support to users relating to both hardware and software problems on their personal computers to maintain daily operations. + Assemble, install and configure computer equipment or units of local area networks requiring use of standard interface protocols to enable electronic communication. + Participate in the IT Department’s operational and strategic planning, including fostering innovation, planning projects and organizing and negotiating the allocation of resources. + Manage the deployment, monitoring, maintenance, development, upgrade and support of all IT systems, including telecommunications, servers, PCs, operating systems, hardware, software, peripherals and office automation equipment + Benchmark, analyze, report on and make recommendations for the improvement and growth of the IT infrastructure and IT systems. + Identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization. + Evaluate and determine business and systems requirements for projects and new technology implementations. + Maintain up-to-date technology expertise in various areas to include, but not limited to operations and applications of microcomputer software and a variety of commonly used hardware and software. + Assist the Director in managing the financial aspects of the IT department, including purchasing, budgeting and budget review. + Assist the Director in developing and implementing all IT policies and procedures, including those for security, disaster recovery, standards, purchasing and service provision. + Participate in developing requests for proposal. + Assist the Director in developing and evaluating business case justifications and cost/benefit analyses for IT spending initiatives. + Participate in negotiating and administering vendor, outsourcer and consultant contracts and service agreements. + Establish and maintain regular written and in-person communications with the organization’s executives, department heads and end users regarding pertinent IT activities. + Develop and implement methods, processes, and user training support of LEAN projects and other process improvement activities organization wide. + Maintain system documentation, policies, procedures and maintenance manuals related to implementation of projects and success measurements. + Responsible for management of the following functional areas: + Windows Server/Active Directory + Microsoft 365 + HP and Cisco network equipment + VOIP/cloud phone systems + SQL Server + Database applications + Virtualization environments + Remote Desktop Services + LAN/WAN and Wireless (WiFi) networking + Server and network architecture and design + Video Conferencing Equipment