Kforce has a client in Washington, DC that is seeking a System Administrator. Responsibilities: * In this role, the System Administrator will provide support implementation, troubleshooting and maintenance of IT systems * Rapidly distinguish isolated user problems from enterprise-wide application/system problems * Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements * Develop solutions to complex technical issues * Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives * The System Administrator will support customer requirements in a 24/7/365 environment on a swing shift schedule * Update operations and maintenance documentation for 24/7/365 personnel