Systems Administrator Location: Pune, Maharashtra, India Type: Full-Time Onit, Inc. seeks a Systems Administrator to manage diverse IT infrastructure across global locations. This role involves overseeing Windows and macOS environments, onboarding/offboarding processes, access management, and daily IT operations. The administrator will also contribute to IT projects for efficiency, security, and scalability. Key Responsibilities: + Install, configure, and maintain business applications on Windows and macOS devices. + Troubleshoot operating systems, video conferencing, hardware, and software issues. + Manage onboarding/offboarding processes and user accounts (Active Directory, Azure AD). + Enforce access control policies and maintain device security (MDM with JAMF/Intune, CrowdStrike). + Complete ownership of Onboarding and Offboarding process. + Manage user accounts, permissions, and groups in Active Directory, Azure AD, and other identity platforms. + Implement and enforce access control policies for file systems, cloud services, and internal applications. + Good knowledge and experience in SharePoint, Teams, JAMF, Azure, Microsoft licensing, Slack, Ring Central, Cloudflare, Logitech, NVR and CrowdStrike. + Respond to and resolve IT support tickets in a timely manner. + Manage hardware inventory and coordinate repairs or replacements globally. + Maintain hardware inventory and coordinate global repairs/replacements. + Handle IT projects like device refresh, SSO implementation, and remote work enablement. Required Skills: + 4+ years of experience in user administration and end-user management. + Proficiency with SharePoint, Teams, JAMF, Azure, Slack, RingCentral, and CrowdStrike. + Strong troubleshooting, problem solving, multitasking, and communication skills. Preferred Certifications: + Microsoft Administrator Associate (MD-100, MD-101) + Apple Certified Support Professional + CompTIA A+ / Security + + ITIL 4 Foundation About Onit: + Onit is a global leader in enterprise workflow solutions, transforming business processes in Legal, IT, HR, and Finance with cutting-edge platforms and smarter workflows. Powered by JazzHR