Job Description:

The Counters by Cambria Administrator will work as part of the team dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the Cambria’s Internal estimating system. We are seeking someone with excellent technical and communication skills who can interface directly with internal stakeholders and external customers to understand their needs in order to administer and enhance the system accordingly. This person will serve as the "go to" for users, promote adoption, keep current on new releases, provide training, and more.

Essential Duties and Responsibilities:

Proactively seek out and identify needed system changes.Gather requirements from end users.Manage system changes without interruption to the user.Communicate system changes to the users in advance so they understand the change.Modify the system to increase benefits and usability.Provide support functions as needed.Proactively gather feedback from users.Work in tandem with the Sales team to identify and rectify knowledge and skill gaps, ensuring ongoing development and training.Create and administer training to existing or new users/groups.Provide one to one training to end users on an on-going basis.Communicate regularly with user base regarding new features and enhancements.Analyze data to identify sales performance gaps, managing pipeline and forecasting with a focus on accuracy and efficiency.Be the company SME on Counters by Cambria.

Qualifications & Skills:

In-depth knowledge of the standard capabilities of Salesforce, Salesforce AI, Oracle ERP and basic eCommerce platforms.Strong reporting background using standard reporting tools.Detail oriented and self-starter with strong written and interpersonal skills.Ability to work independently, as well as part of a team.Team player with positive “Can-do” attitude.Great communication skills with an enthusiastic personality.Computer literate and proficient in standard office applications Word, Excel and Outlook.Strong problem-solving skills, data and software applications

Minimum Requirements:

Education: Minimum expectation of a Bachelor’s Degree or equivalent education/experience

Experience: 1+ years of CRM administration experience (Salesforce.com experience preferred)

Systems: Word, Excel, Outlook and Google platform

Additional Requirements:

Managerial Responsibilities: No

Travel Requirements: Limited travel to other Cambria locations as required

Physical Requirements: Office position requiring telephone and computer use.  Must be able to lift up to 30 pounds for displays, samples and other marketing materials

Cambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 7 paid Holidays , 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account; Life, Supplemental Life, and Disability Insurance; Referral Program, Tuition Reimbursement, Employee Assistance Program, Employee Discount and Professional Development Assistance.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

CambriaCares is our commitment to Philanthropy, Our People, and The Planet. Care is an integral part of what goes into Cambria products—and care is the driving force behind our commitment to creating opportunities that drive impact both inside and outside our walls. With a focus on three areas—philanthropy, our people, and the planet—we’re doing just that.

For additional company information, please visit www.CambriaUSA.com

Offer of employment will be contingent upon the successful completion of background verification check, subject to applicable laws and regulations.