SCCC REFERENCE #: 24-43 DATE: August 23, 2024 TITLE: System Administrator Specialists CAMPUS: College START DATE: ASAP TYPE OF APPOINTMENT: Full Time RANK: Specialist POSITION DESCRIPTION: Suffolk County Community College is an open admissions institution committed to serving a diverse student population in a variety of degree and career programs. It is the largest community college in the State University of New York (SUNY) system, enrolling more than 21,000 students at its three campuses in Selden, Brentwood, and Riverhead, as well as a Culinary Arts and Hospitality Center in Riverhead. Currently we are searching for two (2) full time (12-month) Specialist positions in the Office of Information Technology Services, on the Ammerman Campus in Selden. The System Administrator Specialist positions will report to the Associate Director of Infrastructure Services and be responsible for managing IT systems with respect to maintenance, installation, and administration; identity management, user security, and directory services; and application installation and administration. The ideal candidates will demonstrate the ability to work well under pressure, have excellent customer service skills, and be able to work collegially and effectively in a team environment. These position may require some evening and weekend work. Job Responsibilities: + Installs, maintain and repair all server hardware and software and provide support, monitoring, testing and troubleshooting server hardware and software problems. + Collects and analyze data and information to make recommendations regarding server, security platforms and software specifications, including costs and completion times. + Performs and coordinate hardware upgrade/replacement along with vulnerability scanning, security audits, patching and upgrading of all software on servers. + Maintains both on-premises and cloud-based solutions for communication and collaboration. + Supports the end user community through troubleshooting, account maintenance, and collaboration with Help Desk staff. + Contribute to and provide guidance and technical expertise for activities such as: + Design and deployment of functional and secure ldAM solutions + Design and deployment of Mail transport and cloud-based applications. + Address challenges associated with access control solutions such as role-based access control. + Federated identity with external systems utilizing multiple identity protocols + Work with College data owners to establish, maintain, and optimize role-based access control across the organization. + Participate in regular security or compliance audits related to system access. + Develop and implement methods for management, monitoring and tracking of access to information resources. + Assists the Associate Director of Infrastructure Services with business continuity planning and risk management within the context of Data Center operations. + Works with outside vendors and College IT group to maintain hardware and software for Data Center operations. + Responds to emergency failures due to facility outages. + All other duties assigned by the Administrative Director of Infrastructure Services, related to the needs of the department and/or the needs of the College. MINIMUM QUALIFICATIONS: Required Qualifications: + A Master’s degree in Technology or related field with a minimum of (5) years of overall IT experience, including server and system administration, installation, configuration and maintenance in an enterprise environment, supporting and maintaining networking protocols in a server environment within an enterprise environment and with three years (3) of the five (5) experience building and maintaining systems running virtual platforms and cloud-based architecture in an enterprise environment, supporting and maintaining Directory services, IdAM systems & supporting and maintaining mail applications and storage applications both on-premises and cloud based. + Alternatively, a Bachelors degree with a minimum of (6) years overall IT experience, including server and system administration, installation, configuration and maintenance in an enterprise environment, supporting and maintaining networking protocols in a server environment within an enterprise environment with three (3) of the six (6) years experience building and maintaining systems running virtual platforms and cloud-based architecture in an enterprise environment, supporting and maintaining Directory services, IdAM systems & supporting and maintaining mail applications and storage applications both on-premises and cloud based. Preferred Qualifications: + Project Management Experience. + Certification in information security, networking or server management. + Experience working in Higher Education. HIRING SALARY: This is a Unit III position covered under the Faculty Association of Suffolk County Community College collective bargaining agreement with the College. The New York State Retirement and Social Security Law requires retirees of a public pension plan within the State or City of New York to disclose prior public employment and pension plan history for the purpose of establishing a retiree’s eligibility for employment. NON-DISCRIMINATION NOTICE: Suffolk County Community College does not discriminate on the basis of race, color, religion, creed, sex, age, marital status, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, equal pay compensation-sex, national origin, military or veteran status, domestic violence victim status, criminal conviction or disability in its admissions, programs and activities, or employment. This applies to all employees, students, applicants or other members of the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting either of the Civil Rights Compliance Officers/Coordinators listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited. The following persons have been designated to handle inquiries regarding the College's non-discrimination polices: Civil Rights Compliance Officers Christina Vargas Chief Diversity Officer/Title IX Coordinator Ammerman Campus, NFL Bldg., Suite 230 533 College Road, Selden, New York 11784-2899 vargasc@sunysuffolk.edu (631) 451-4950 or Dionne Walker-Belgrave Affirmative Action Officer/Deputy Title IX Coordinator Ammerman Campus, NFL Bldg., Suite 230 533 College Road, Selden, New York 11784-2899 walkerd@sunysuffolk.edu (631) 451-4051 In an emergency, contact Public Safety to make a report 24 hours a day/7 days a week by calling (631) 451-4242 or dialing 311 from any College phone. Inquiries or complaints concerning alleged civil rights violations in the College’s education admissions, programs and activities may also be directed to: Office for Civil Rights (OCR) – Enforcement Office U.S. Department of Education 32 Old Slip, 26th Floor New York, NY 10005-2500 Telephone: (646) 428-3800 Fax: (646) 428-3843 TDD: (877) 521-2172 Email: OCR.NewYork@ed.gov Also see: https://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm Inquiries or complaints concerning discrimination in employment practices may also be directed to: NYS Division of Human Rights Long Island (Suffolk) New York State Office Building 250 Veterans Memorial Highway, Suite 2B-49 Hauppauge, NY 11788 Telephone: (631) 952-6434 TDD: (718) 741-8300 Email: InfoLongIsland@dhr.ny.gov Also see: https://dhr.ny.gov/how-file-complaint U.S. Equal Employment Opportunity Commission (EEOC) New York District Office 33 Whitehall Street, 5th Floor New York, NY 10004 Telephone: (800) 669-4000 Fax: (212) 336-3790 TTY: (800) 669-6820 ASL Video Phone: (844) 234-5122 Also see: https://www.eeoc.gov/field/newyork/charge.cfm Suffolk County Community College is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal opportunity and non-discrimination in employment, education, access to services, programs, and activities, including career and technical education opportunities. A copy of the postsecondary career and technical education courses offered by the College is available and may be obtained on our website at: www.sunysuffolk.edu/explore-academics/college-catalog or by calling the Office of Admissions at 631-451-4000 to request a mailing.