MAJOR FUNCTION: 

Works with customers, other members of the IS department, and application vendors as an implementation team member and knowledge expert to provide customers with support for their applications. Identifies and documents customers’ needs, builds electronic workflows based on those needs, trains customers on applications, and provides on-going maintenance and support for multiple applications and departments. 

This position supports Registration and Scheduling. Experience with Cerner Rev Cycle is preferred.

 

QUALIFICATIONS:

Education & Experience:

High School Diploma or GED equivalent required. Associates degree in Computer Science or related field preferred.                                      Minimum 2 years recent Information Services or related experience required.  Experience working in a healthcare setting preferred.  Business, clinical specialty, or related experience as an end user of a clinical or business system preferred.

Certification/Licensure: 

N/A   

Knowledge & Skills:

Proficient with Microsoft office applications.  Physical Requirements: 
N: Never       O: Occasionally (<20%)       F: Frequently (20%-80%)       C: Constantly (>80%)           Lifting <20lbs F Standing O Sitting C Lifting 20-50lbs O Climbing N Kneeling O Lifting>50lbs N Crouching O Reaching O Carrying O Hearing C Walking O Pushing O Talking F Vision C