Overview We are looking for a candidate with Epic Grand Central and/or Prelude certification or experience. Previous experience with Hospital Registration, Admission, Discharge, and/or Transfer workflows. Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon: Employee engagement, empowerment and growth Teamwork toward our common goal – providing exceptional health care services with a passion for making lives better An atmosphere of caring and quality that cascades throughout the organization The System Analyst 1, Revenue Cycle position supports and maintains software applications that impact Revenue Cycle, Patient Access, Finance and other Business related areas. This role provides analytical and application support in the areas of planning, implementation, optimization, and maintenance of business operations. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Performs application table maintenance as needed in support of requested changes. Updates and maintains required documentation and issues lists. Support includes Phone support and routine business unit visits to discuss pending issues. Understands computer system functionality, limitations and architecture of supported applications. Participates in various operational meetings to analyze current procedures and workflows, identify problems, makes recommendations and determinations on which software functions and workflows to implement. Makes suggestions and system configurations to more effectively utilize the software applications to improve production or workflow. Ability to understand and assist in the development and implementation of policies and procedures as they relate to supported Software applications. Assist in implementing upgrades, including testing of software applications. Assist Educators in the development and delivery of training and documentation for new software releases. EDUCATION & EXPERIENCE Bachelors Degree in Information Technology, Business or other related field preferred. CERTIFICATION/LICENSURE Required to achieve assigned Computer Application certifications within 90 days of training and to maintain assigned certification while in t his role. ADDITIONAL REQUIREMENTS Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check. Must be able to follow written/oral instructions. OTHER SKILLS AND ABILITIES: Experience with and demonstrates competence in Microsoft Office Applications. Ability to work independently and be result oriented. Requires excellent verbal and written communication skills and ability to coordinate and prioritize tasks and project components. WORK ENVIRONMENT The noise level in the work environment is usually ☐ Occupational Exposure: Category A - All partners in the specified job classification have occupational exposure. ☐ Occupational Exposure: Category B -Some partners in the specified job classification have occupational exposure. ☒ Occupational Exposure: Category C - No partners in the specified job classification have occupational exposure. AGE OF PATIENTS SERVED ☐ Neonate (birth – 28 days) ☐ Infant (29 days – less than 1 year) ☐ Pediatric (1 year – 12 years) ☐ Adolescents (13 years – 17 years) ☐ Adult (18 years – 64 years) ☐ Geriatric (65 years and older) ☒ Non-Specific Task (N/A) INFORMATION ACCESS Partner may access patient care information, financial data, human resource data and strategic and planning data needed to perform their job duties as directed by the director. WORK CONTACT GROUP Partners, physicians, patients/family, visitors, vendors