We are looking for a System Development Engineer to join our team at eero. The ideal candidate will be passionate about networking, with a deep understanding of Ethernet, network security protocols, WiFi, and broader networking concepts.

This role is critical in handling escalations, particularly those that are challenging to reproduce in the field. The System Development Engineer will spend 80% of their time managing escalations and 20% improving tooling to support the escalation process. This position offers an exciting opportunity to contribute to our team and to shape a new function within our organization.

Key job responsibilities
- Enhance whole home connectivity for eero products.
- Solve connectivity issues with comprehensive solutions.
- Optimize networking subsystems in OS kernels for better WiFi performance.
- Implement protocols for efficient mesh network management.
- Debug and optimize kernel-level system performance for stability.
- Improve integration of wireless drivers, firmware, hostap, and applications.
- Lead enhancements in testing procedures.
- Collaborate with OS, mobile, and cloud teams to deliver features.

About the team
At eero, our mission is to make technology in our homes just work, through fast, stable, and secure connectivity. As a leader in home WiFi systems, eero is committed to delivering exceptional whole-home connectivity solutions. We focus on innovative design, performance, and user-centric technology to ensure a seamless and robust WiFi experience in every home.