Description The AWS Hardware Engineering team is driving rapid innovation in the server and storage infrastructure used by Amazon Web Services. Our designs are fundamentally changing the data center, providing operational and financial benefits that are critical to the success of the AWS business and its millions of customers. Our Engineers solve challenging technology problems, and take big bets on new concepts, enabling AWS services to continue to revolutionize the industry. We are looking for an experienced Software Manager with an end-to-end knowledge of Solid State Drives (SSDs) starting from customer requirement stage to hardware/firmware development, validation, and deployment process. Candidate should have experience building scalable and sustainable automation tools to improve quality of products and customer experience. Candidate should have a strong people leadership and management experience, directly leading a team of experienced hardware and software engineers. Candidate should have Customer Obsession mindset in his/her approach to deliver high quality products to customers. He/She will work with customer facing teams to debug and root cause customer issues with shortest possible turn-around time and documenting/presenting debug findings in review forums. The ideal candidate will develop leaders in the team while staying close to the details, driving both immediate customer impacting issues and implementing processes and automation proactively to reduce future failures. Key job responsibilities You will be managing a team of highly motivated hardware engineers and software developers with SSD expertise who thrive on solving challenging problems with innovative solutions. You are highly organized, customer obsessed, ruthless with setting priorities and communicating them with management and partner teams. You are data-driven, have a passion for recruiting, leading and developing engineering talent, and executing projects on aggressive timelines. You have experience building automation at scale with an emphasis on durability, availability, security, and diagnostics. A day in the life You will lead a team of engineers, collaborate with internal development teams & external partners to develop, deliver & operate massive fleets of world-class storage products with industry leading performance and quality. You will establish strategic vision and drive execution in defining and delivering new products and services. You will hire & develop engineers in your team. AWS Engineers are shaping the way people use computers and designing the future of cloud computing technology – come help us make history! About the team Why you will love it: You have massive scope and opportunity for impact. Your team’s products are used across hundreds of different server types and tens of millions of servers in the entire organization. You will have the ability to work with customers, key stakeholders and vendors to define features and functionality and a have a direct impact on our bottom line. You will be part of a growing, fast paced, and fun team and have ownership for the implementation of your work. Basic Qualifications - Bachelor's Degree in Electrical or Computer Engineer or a related technical field, or equivalent experience. - 10+ years of experience in software development of storage and/or infrastructure solutions across full product life cycles - 5+ years of experience building and managing high performance platform and/or infrastructure software engineering teams. - 3+ years of experience in Solid State Drives (SSD) storage field; knowledge of SATA/NVMe roadmaps and drive qualification and firmware promotion process. - Experience working with customers. - Self-motivated and self-driven. - Ability to build, grow a team of engineers and drive innovation. - Excellent communication (written and verbal) and interpersonal skills. - Ability to achieve results in a fast moving, dynamic environment. - Ability to multi-task and meet deadlines. - Ability to analyze problem and direct team or even work independently as required. - Ability to co-ordinate with different geographic locations. Preferred Qualifications - Master’s Degree in Electrical or Computer Engineer or a related technical field, or equivalent experience. - Experience in Solid State Drives (SSD) storage field; knowledge of SATA/NVMe roadmaps. - Visionary people leader, experienced in building and managing high performance team(s); experience developing technical leaders. - If you are an experienced Hardware Manager in this field with exposure to the qualifications mentioned above, this role will also be a good fit for you. - Meets/exceeds Amazon’s leadership principles requirements for this role. - Meets/exceeds Amazon’s functional/technical depth and complexity for this role. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $149,700/year in our lowest geographic market up to $258,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.