Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.

We are seeking talented, motivated, and creative Systems Engineers to join our team. As a key member of the Amazon Pharmacy Engineering team, you will build and manage systems that enhance our ability to deliver safe, timely, and reliable pharmacy services. You’ll work in a highly collaborative environment, tackling complex problems at the intersection of healthcare, cloud computing, and operations.

#everydaybetter

Key job responsibilities
What You’ll Do

A successful Systems Engineer at Amazon Pharmacy will go beyond managing tools and infrastructure. You will:

- Automate and Scale Operations: Design and implement system management tools and processes to reduce manual efforts, enhance reliability, and scale operations to meet the needs of a growing customer base.

- Develop Operability Features: Define hardware requirements and build features such as system health monitoring, diagnostics, and automated repair mechanisms to ensure high availability and performance.

- Enhance System Security: Collaborate with security teams to ensure compliance with healthcare regulations and safeguard sensitive customer data.

- Optimize Infrastructure: Adapt and refine existing systems to accommodate rapid growth in customer traffic, orders, and prescription data.

- Production Readiness: Participate in design reviews, production acceptance tests, and operational evaluations for new systems and features.

- Monitor and Maintain: Monitor system health, address anomalies, and automate routine maintenance tasks to minimize downtime.

- Capacity Planning: Manage fleet inventory, maintain capacity plans, and ensure the scalability of critical pharmacy services.

- Dive Deep: Be a subject matter expert for the systems that support Amazon Pharmacy’s operations, troubleshooting and resolving complex technical issues.