ESSENTIAL FUNCTIONS: The candidate must be a highly trained security specialist with a demonstrated commensurate specialized experience in electronic security systems administration.  This position shall be responsible for updating software, while ensuring GTS policy and procedures are followed. This position requires certification on the operating system of the Access Control/Alarm System.  They must demonstrate excellent communicative and interpersonal skills and instructional abilities.  The candidate must have knowledge of intrusion detection systems and devices, locks and locking systems, personnel entry control systems, asset protection, and loss prevention.  Knowledge in server management (both physical and virtual). Knowledge of physical security requirements. Serve as the access control system point of contact. Be familiar with alarm monitoring, intrusion detection, alarm annunciation/command and control subsystem, sensors, and closed circuit television cameras (interior and exterior), parking lot call boxes throughout the customer campus. Serve as the administrator and maintenance manager. Must independently operate, inspect, diagnose, and perform minor repair for system problems and be capable of taking immediate actions to resolve malfunctions.  Requires detailed knowledge of all hardware and software operating systems, to include maintenance of all systems, linked sensors, system configurations from front-end to end users. Oversee and certify all work done on the system and oversees and certifies all additional equipment and capabilities installed on the system. Capable of providing technical diagnostic for escalation. Capable of working with counterparts in other parts of the company in a collaborative manner. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives MINIMUM HIRING STANDARDS: Must be at least 18 years of age. Must have a reliable means of communication. Must have the legal right to work in the USA. Must have the ability to speak, read, and write English. Must have a High School Diploma or equivalent. Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation. EDUCATION/EXPERIENCE:

The following are the minimum qualifications that an individual needs in order to successfully perform the duties and responsibilities of this position.  Please note that the minimum qualifications may be based upon the department size and/or geographic location.

 

High School Diploma or G.E.D.  Self-motivated, able to work independently and has demonstrated a willingness to work with a diverse public. Certified in access control and CCTV systems. Knowledge of Lenel and Milestone is a pre. Must have an excellent attendance record and an overall good record with no evidence of disciplinary actions. Demonstrated ability to work autonomously and utilize sound judgment. Working knowledge of card access, security and safety systems. Strong knowledge of PC’s and Microsoft programs. Previous administrative experience desired. Excellent planning, organizing and project management skills. Excellent verbal and written communication skills. Ability to analyze and develop innovative recommendations and solutions. Ability to act in decisive manner in emergency situations. Ability to assist in facilitating progressive change. Ability to interact effectively at all levels and across diverse cultures Ability to be an effective team member. Strong customer, quality and results orientated. Strong diplomacy skills and sensitivity to protocol.

 

OTHER REQUIREMENTS:

Ability to walk, stand and/or sit for prolonged periods of time. Ability to see objects far away. Ability to see objects closely. Ability to disseminate colors. Ability to hear normal sounds amidst some background noise. Ability to perform tasks which require hand/eye coordination Ability to concentrate on moderate details with some interruption. Ability to attend to task/function for more than 60 minutes at a time. Possess the manual dexterity to operate hand-held or hand-operated devices such as, but not limited to, two-way radio, fire control panel, telephones and other pieces of equipment with knobs, dials, switches, keys and buttons. Travel as required to meet accountabilities.

 

CERTIFICATES, LICENSES, REGISTRATION: Security Guard license if applicable Training Certification and CPR/AED/First Aid Training Certification preferred.

 

COMPETENCIES (as demonstrated through experience, training, and/or testing): Strong understanding of instructional design principles, learning and development strategies, and methods of delivery for training programs at all organizational levels. Ability to present training material and facilitate training programs and sessions articulately, confidently, and with ease. Effective organizational skills and extremely high attention to detail. Effective time management in order to deliver projects on-time and that meet expectations. Ability to receive direct or indirect instruction in written, oral, diagrammatic, or schedule form; act upon such instruction and partner with stakeholders for clarification when needed. Competent writer; exhibits knowledge of spelling, grammar, and punctuation. Experience working in a fast-paced, detail-oriented workplace where judgment and professionalism were necessities. Capably work under pressure while maintaining a professional image and approach with both internal and external customers. Ability to create and revise documentation with a variety of stakeholders. Ability to quickly learn and utilize new technologies as required and demonstrated ability to quickly learn unfamiliar areas of business. Ability to interact effectively at all levels and across diverse cultures. Strong understanding of adult learning principles and suitable training techniques. Ability to manage the work of others and lead a team using project management skills and strategies. Strong ability to adapt personal style and working approach to audience as needed. Basic understanding of security services and operations.

 

WORKING CONDITIONS:

With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:

Close vision, distance vision, and ability to adjust focus. May be required to use a vehicle for the performance of duties. Required ability to adjust schedule and working hours regularly when necessary to meet operational needs. Required ability to handle multiple tasks concurrently. Ability to maintain composure when dealing with authorities, executives, clients, staff and the public; occasionally under conditions of urgency and in pressure situations. Handling and being exposed to sensitive and confidential information.     EOE/M/F/Vet/Disabilities #AF-PSIL