**Description** **Introduction** Do you want to join an organization that invests in you as a System Engineer? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. **Benefits** HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated System Engineer like you to be a part of our team. **Job Summary and Qualifications** **The System Engineer assists with the design, implementation, monitoring, and supports the HCA system and storage infrastructure. As a primary technical resource, the System Engineer is responsible for the set-up and repair of facility systems and storage infrastructure, including the monitoring and diagnosis of systems and storage performance, and resolution of systems-based incidents and requests reported to the service desk, especially complex incidents requiring research and diagnostics.** **The System Engineer maintains the HCA systems and storage environments by adhering to and supporting HCA IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of facility-based systems equipment. This position assists with facility-based project planning, strategic planning, 24x7 on-call support with other members of IT staff, and may be required to supplement facility-based, on-site support to technical resources.** + **Assist with the design, implementation, monitoring, and support of hardware and software to support the systems and storage infrastructure. This includes, but is not limited to: monitoring servers, SAN, data protection (backup and archive), and distributed services/resources for failures and recommending corrective action.** + **Assist with the creation, implementation and maintenance of standard operating procedures for equipment installation, configuration support, system operations which improve service and repeatability.** + **Assist with the maintenance and support of facility-level systems and storage equipment, including but not limited to: server equipment, SAN, data protection, and other distributed services.** + **Participation in and support of facility-level technical implementation projects.** + **Provides 24x7 on-call support based on IT staff rotation and carries a pager as warranted, to assist with troubleshooting, coordination, escalation, and resolution of systems or storage-based incidents, equipment failures, etc.** + **Aids and trains users on proper use of Systems and/or facility technology.** + **Mentors and trains System Administrators and Associate System Administrators, as needed.** + **Participates in facility-based IT project planning, as needed.** + **Effectively works with corporate IT&S personnel to ensure priorities and standards are achieved. This includes, but is not limited to: Customer Support, corporate Wintel Engineering, corporate Security, and external vendors to support facility operations.** + **Communicates and escalates incidents and requests beyond scope of ability to senior service resources.** + **Coordinates and participates in regular -wide meetings and workshops with facility technical staff to ensure timely transfer of knowledge which impacts HCA-approved systems and storage architecture and security policies.** + **Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance.** + **Aids and trains users on proper use facility technology.** **EDUCATION** + **Bachelor’s degree in Information Systems is preferred.** **EXPERIENCE** + **2+ years experience with complex server/storage technologies** **CERTIFICATE/LICENSE** + **MCSA working towards MCTS/MCITP preferred** + **Valid state drivers license, proof of auto insurance, and reliable personal transportation capable of transporting both employee and standard work equipment** **ITG (https://hcahealthcare.com/) transforms healthcare and gives peoplehealthier tomorrows. We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works tomove healthcare forward. We do this by seeking, embracing, developing, and delivering technology for patient care.** **HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.** **"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.** **HCA Healthcare Co-Founder** **If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our System Engineer WFH opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.Unlock the possibilities and apply today!** **We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**