**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. **Your role and responsibilities** This is for a Band 3 SSR that has training and experience with SaaS products along with IBM Logo products, such as DS8K, Hydra. Successful candidate will need to be able to demonsitrate skills. Candidate should also be fully versed on CSP and FSL, with complete understanding of IBM Parts systems. Experience navigating thru IBM's support structure also required. **Required technical and professional expertise** All SaaS Products IBM Logo products (Min ds8k and hydra) CSP and FSL along woth CCPS skills **Preferred technical and professional experience** All SaaS Products IBM Logo products (Min ds8k and hydra) CSP and FSL along woth CCPS skills