Chantilly, Virginia, USA
16 days ago
System Support Engineer

Systems Administrator
Top Secret 
Salary is negotiable 
Chantilly, VA 
Security+ CE 

Responsibilities:

Production support of applications deployed on Linux system for an Identity and Access Management Program. Troubleshoot and resolve system/operational incidents 24/7/365 shop - shift is M-F UNLESS there is a crisis and you must be willing to support off hours calls in troubleshooting when a high priority incident occurs This production support of applications supporting the IAM program Perform root cause analysis for operational incidents Analyze system performance and take corrective action Assist Tier 2 with resolving complex system and end user problems Coordinate with mission partners, consumer applications, and other external entities in troubleshooting enterprise incidents and integration problems Collect data, identify and analyze trends in Operational Incidents, and provide suggestions to mitigate common issues Work closely with Ops Tech Lead and Development Lead to identify baseline enhancements to improve operational stability Work with deployment and ISP teams to support baseline deployments to operations Willingness to support off-hour calls to assist in troubleshooting when high priority operational incidents occur BS degree and 6+ years of experience Ability to quickly learn new software and IT concepts Strong problem solving and decision making skills Self-starter with an ability to work in a team environment and independently Familiar with program applications: Oracle Identity and Access Management (IdAM) suite, Apache webgates, and Computer Associates (CA) API Gateway Experience scripting in a Linux environment using Shell and Bash Background in COTS integration and custom code development Preferred: Oracle IdAM products (OAM, OIF, OID, OVD, OUD, OIM) WebLogic Linux/UNIX experience LDAPs PKI authentication



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System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.


System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.


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