REQ#: RQ192462Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to be at the center of GDIT’s business operations. Make an impact by collaborating across functions to make mission success achievable.

Job Description

Transform technology into opportunity as a Systems Technician III with GDIT in Atlanta, Georgia. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

HOW A SYSTEMS TECHNICIAN III WILL MAKE AN IMPACT

Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques. Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, hard drives, monitors and video teleconferencing hardware). Provides software and system troubleshooting and support. Provides technical support and training to end-usersProvide guidance, work related leadership and mentoring to less-experienced techniciansMaintains current knowledge of relevant technology as assigned (desktop support)Participates in special projects as required
WHAT YOU’LL NEED TO SUCCEED:High School diploma and 5+ years of directly related experience supporting end-user computing and customer support OR Associates Degree and 3+ years of directly related experience Strong written and oral communicationExcellent customer service skills are required Experience with Microsoft Windows Workstation, operating systems, and common applications (e.g. Microsoft Office, Office 365) Experience with desktop/laptop and application support Support for handheld devices ( iOS and Android)Solid understanding of basic networking principles Preferred: Candidate willing to obtain and maintain a Secret clearance
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays