System VP Administrative Services and Chief of Staff
CommonSpirit Health
**Overview**
CommonSpirit Health is a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 by Catholic Health Initiatives and Dignity Health. With its national office in Chicago and a team of over 150,000 employees and 25,000 physicians and advanced practice clinicians, CommonSpirit operates more than 2,000 care sites from clinics and hospitals to home-based care and virtual care services. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen -- both inside our hospitals and out in the community.
The System VP Administrative Services will be responsible for ensuring the integration of Administrative Services with the larger CommonSpirit Health strategy and objectives to accomplish transformation, culture and value capture priorities, creating an environment of trust among all stakeholders.
Acts as the liaison between Chief Administrative Officer (CAO) and leadership within CommonSpirit Health including key stakeholders to ensure consistent communication and streamlined decision-making in line with strategic priorities. Leads priority areas, to include system meetings and events and other areas as designated by the CAO. Manage internal and external client expectations and acts as a trusted advisor to both key stakeholders and senior level executives. Direct activities which may include, but are not limited to strategic planning, aligning business processes with organizational goals, developing organizational policies, leveraging new innovations and technologies to solve business problems, and championing best practices to achieve enterprise strategy.
Independently lead effective management of multiple enterprise engagements ensuring coordination with internal and external resources. Develop strong collegial relationships assuring current and timely subject matter expertise as needed by the client. Provide opportunities for knowledge transfer in support of continuous improvement within the organization.
Distinguishes themselves as a leader on behalf of the CAO in the development of strategies demonstrating agility and ability to continually innovate and drive change throughout the organization. Creates an environment of trust, inspiring and empowering direct reports to achieve success, supporting their growth, and a high level of employee engagement. Manage direct reports in support of their assigned engagements ensuring adherence to standards and practices of the organization.
Primary budget management and financial reviews for enterprise engagements. Develop success metrics and monitor ROI. Adjust actions to meet agreed upon goals and respond quickly to challenges, risk and opportunities.
**Responsibilities**
1. Program Management for the Chief Administrative Officer:
● Prepares and/or contributes to the preparation of reports, proposals, briefings, presentations and responses on national strategic initiatives and/or issues.
● Lead the development and management of the budget of the CAO and assist with overseeing the CSH budget process.
● Prepare and facilitate communication from the CAO.
● Manage CHS National Donations and Sponsorships including documentation and develop annual budget requirements.
● Build relationships to serve as a resource for the CAO and point of contact as designated areas to proactively resolve issues and help move forward strategic priorities.
● Participate in meetings with executives, administrators and others as needed and delegated. Accurately represents the CAO in meetings and discussions to help drive understanding and move decision making.
● Attend executive meetings to ensure clear action items and follow-up after the meetings.
● Participate in the development of leadership events, including strategic planning sessions, operational planning sessions, Leadership Summits, Forums, etc.
2. Strategic Initiatives for the Chief Administrative Officer:
● Lead or co-lead discrete projects on behalf of the CAO and the executive team.
● Work with people at all levels of the organization, including National and Regional Executives, Market and hospital presidents, hospital leaders and staff to communicate the strategy and monitor and communicate progress on strategic initiatives.
3. Process Improvement and Project Management:
● Lead and facilitate basic operational and business process improvement projects involving systems and/or business processes to achieve business goals and operational and clinical objectives.
● For assigned projects, assess overall project and operational risks and develop mitigation plans; organize and facilitate working teams guiding them in the development and delivery of work product; establish and monitor project deadlines to ensure that the work is completed and all dependencies are considered; ensure communications between all the appropriate parties are effective and efficient; report to the project owners and/or champions.
4.. Metrics and Analytics:
● Design, collect, and analyze metrics/and data and provide written and verbal reports supporting critical decision making at the executive level.
5. Maintains relationships and serves as the liaison with National Partners to support and/or resolve issues/concerns that may surface at the regional or market level of the organization.
6. Provides overall support to the office of the CAO and other duties as assigned at the discretion of the CAO.
\#LI-CSH
**Qualifications**
Required Education and Experience:
● Bachelor’s Degree
● Minimum of seven (7) years of experience working in complex organizational environments, preferably health care.
● Minimum of five (5) years of experience influencing and working closely with executive level leaders
Required Minimum Knowledge, Skills, Abilities and Training:
● Experience in a health care or academic medicine environment with a proven track record of developing effective partnerships across diverse groups to organize and facilitate decisions and ensure implementation.
● Exceptional verbal, written and presentation skills that can be applied across all levels.
● Excellent interpersonal skills with demonstrated judgment and diplomacy in working with diverse groups to address complex issues.
● Ability to synthesize a large volume of data and information into an understandable and meaningful format.
● Understanding and application of process improvement methodology, project management, organization and planning skills.
● Ability to manage multiple priorities in a demanding and fast-paced environment while meeting quick turnaround requirements.
● Ability to manage and use discretion given the confidential nature of the position.
Benefits Include: Benefits include Medical, Dental, Vision, Paid Time Off, Holidays, Retirement Program, Disability Plans, Tuition Reimbursement, Adoption Assistance, Employee Assistance Program (EAP), Discount Programs, Life Insurance Plans, Worker Compensation, Dress for Your Day Policy, Voluntary Benefits.
Position is eligible for incentive pay based on company performance.
**Pay Range**
$92.88 - $130.04 /hour
We are an equal opportunity/affirmative action employer.
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