Advanced Systems Design is seeking a Systems Administrator, Advanced for our client located in Tallahassee, FL. This position is onsite in Tallahassee, FL, and requires in-person availability starting day 1.  Job Overview: + The Department's Office of Information Technology (OIT) is looking for an experienced Systems Administrator with a certification as a Certified Professional Application Developer or Certified Professional Implementer for the ServiceNow platform. + The Systems Administrator will serve as the principal line of communication for the project team. + Act as a ServiceNow System Administrator; + Ensure that ServiceNow usage follows industry best practices; + Ensure that ServiceNow development follows industry best practices; + Maintain the health and performance within the ServiceNow platform; + Complete the configuration and customization of applications within the ServiceNow platform; + Build, manage, and support workflows within the ServiceNow platform; + Implement new features and updates within the ServiceNow platform; + Provide technical end-user support for the ServiceNow platform as needed; and + Perform additional Systems Administrator tasks as required by the Department. Required Qualifications: + Five (5) or more years of experience supporting, administering, developing, and implementing various aspects of the ServiceNow platform, with a focus on the Service Desk, Service Catalog, and configuration management database (CMDB), including Discovery configuration and implementation + Excellent communication and presentation skills, including fluent in English;  + Five (5) or more years of ServiceNow platform experience; + Four (4) or more years of experience as a Certified ServiceNow System Administrator; + Three (3) or more years of experience as a Certified Professional Application Developer or a Certified Professional Implementer; + Experience in ServiceNow Platform Implementation; + Experience in ServiceNow Management, Instrumentation, and Discovery (MID) Server; + Experience with configuring, managing, and supporting ServiceNow Configuration Management Database modules, which include Discovery, various integration tools, Hardware Asset Management (HAM), Software Asset Management (SAM), and Service Mapping; + Experience in configuring, managing, and supporting custom widgets, Flow Design, Integration Hub, and ServiceNow’s Employee Center; and + Knowledge and ability to work with Glide Ajax scripting. + NOTE: In addition to the above list, the selected Candidate must successfully complete a Level II Background Check. Preferred Qualifications: + Possess a valid ServiceNow Systems Administrator certification; + Possess a valid ServiceNow Certified Application Developer certification; + Knowledge of Information Technology Infrastructure Library (ITIL) principles and best practices; + Knowledge of ServiceNow’s Information Technology Operations Management (ITOM) configuration, management, support, and best practices; + Knowledge of ServiceNow’s Strategic Portfolio Management (SPM) configurations, management, support, and best practices; + Experience with administering Windows servers; + Knowledge of IT standards in a criminal justice environment;  + Excellent problem-solving skills to address technical challenges and optimize system performance; + Knowledge of best practices and implementation using multiple companies/agencies within the same instances of ServiceNow; + Knowledge of ServiceNow’s Governance Risk and Compliance configuration, management, support, and best practices; and  + Knowledge of ServiceNow’s Performance Analytics configuration, management, support, and best practices. Education Required: + A bachelor’s degree from an accredited college or university in Computer Science, Information Systems, or other related field, or four (4) years of equivalent work experience. Advanced Systems Design, Inc. is: + A leading Information Technology provider for Federal, State & Local government agencies. + A certified minority-owned small business government contractor with capabilities related to Public Health IT, Criminal Justice, Transportation, and Defense. + A certified service-disabled veteran-owned company with a proud 42-year track record of providing successful innovative solutions for our government customers. + A drug-free workplace in accordance with the Drug-Free Workplace Act of 1988.  + Applicants who have a signed offer of employment or contractor agreement are subject to: + the pre-employment testing protocol: + background investigation + drug screening Our Employees: + Are actively working on next-generation technology projects with the U.S. Department of Veterans Affairs, CDC, and a wide array of Federal, State, and Local agencies throughout the United States + Are eligible for wide-ranging benefits and perks, including but not limited to: + Comprehensive Health Insurance with PPO and HDHP/HSA options + Dental Insurance + Vision Insurance + Short/Long-Term Disability + Group Life Insurance - Company Paid + Voluntary Life Insurance + 401(k) Plan with Employer Match + Paid Time Off (Vacation/Sick) + Holiday Pay - Company Paid Federal Holidays + Tuition Assistance + Professional Certification Incentive Plan + Employee Referral Plan + Technology Exposure For additional information regarding Advanced Systems Design, please check out our WEBSITE (http://www.asd-web.com)   or click HERE (http://www.asd-web.com/careers) for all current job openings. Advanced Systems Design is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by JazzHR