Job Description THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $103,765-$119,330. ONLY PERMANENT EMPLOYEES IN THE TITLE OF COMPUTER SPECIALIST (SOFTWARE) ARE ELIGIBLE TO APPLY. The Administration for Children's Services (ACS) protects and promotes the safety and well-being of New York City's children and families by providing child welfare, juvenile justice, and early care services. The New York City Administration for Children’s Services of Office of Information Technology (OIT) department has the responsibility to provide high quality, reliable, sustainable technology services and support to meet the needs of the families and children we serve through ACS and its vendor partners and other city agencies. The ACS OIT Infrastructure and Support unit provides, manages, and supports the Agency’s technology infrastructure, software, and services. Infrastructure and Support comprises the Service Desk, IT Technical Support, Infrastructure, Production Support, and Telecom Management. Under supervision, with latitude for independent action and the exercise of independent judgment, the Systems Administrator (Middle Tier, Oracle WebLogic) is responsible for managing and maintaining all Oracle WebLogic and Report Server environments. The candidate specific duties will include: - Plan, design, install, configure, secure, maintain, patch, and support all WebLogic, Oracle HTTP Server in Solaris/Linux, and Windows OS environments - Analyze, monitor the resource utilization, and tune the performance of the Application Servers and associated components, monitor thread usage, connection pool usage, CPU and memory usage. - Analyze the log files, thread dumps, JVM dumps, exception stack traces. - Deploy and troubleshoot JAR, WAR, and EAR files in domain and clustered environments. - Configure and deploy HTTPS, SSL certificates to setup secure encrypted access to the websites. - Develop, validate, and implement an overall strategy to patch server environments including security updates on a regular schedule. - Ensure that all changes to the environment adheres to established Change Management policies and procedures. - Perform periodic disaster recovery test for the application server environments and maintain disaster recovery documentation and procedures in support of these systems. - Collaborate with application developers, database administrators and system administrators for configuration and integration of database and application components. - Install, configure, manage, and monitor COTS products i.e. Xerox DocuShare, OpenText, Liquid Office, HP Quality Center, Tableau, and others. - Assist the network system administrator and security team in monitoring application server environments. - Evaluate new systems and applications requirements for resource planning. - Setup and monitor the scheduled batch jobs. - Setup and monitor system alerts to provide 24x7 support and high availability. - Liaise with Oracle, and other vendors to troubleshoot technical issues. - Follow communication protocol for system failures, outages and file incident reports. - Escalate major hardware, software problems to senior IT staff. - Respond to Service Desk tickets for technical support ensuring timely follow up and resolution. - Prepare system configurations and management, support documentation and provide training and knowledge transfer to other team members as needed. - Maintain inventory of applications and software assets. - Create and maintain infrastructure diagrams. Note, candidates may be required to work after hours and weekends as needed. ADDITIONAL INFORMATION THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $103,765-$119,330. Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report. TO APPLY APPLICATIONS MUST BE SUBMITTED ELECTRONICALLY USING ONE OF THE OPTIONS BELOW: For current city employees, go to Employee Self Service (ESS), Recruiting Activities, Careers and search for Job ID#616586. For all other applicants go to www.nyc.gov/careers and search for Job ID#616586. Click on the "Apply" button. If you do not have access to a computer, most public libraries have computers available for use. Only candidates selected for an interview will be contacted. Qualifications (1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or (2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or (3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project. NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements. Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.