Why join us? 

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

Responsible for the design and implementation of IT processes. Provides support to functional areas by creating and communicating solutions to complex problems and projects.

ESSENTIAL FUNCTIONS

Applies advanced problem solving skills and executes solutions to complex problems independently. Applies learned IT skills to work assignments.

Coaches and mentors IT tasks and skills to others. Develops and implements IT processes.

Identifies opportunities and owns improvements to technologies and IT processes. Leads, defines and completes complex IT tasks independently; may lead small projects. Manages and accountable for project completions.

Performs additional responsibilities as requested to achieve business objectives.

Presents work output in a clear and concise manner.

Performs additional responsibilities as requested to achieve business objectives.

Manages and designs major hardware/software solutions in support of assigned infrastructure hardware and services in the organization.

Administers infrastructure upgrades, implementations and integrations. Provides technical administrative and configuration support for one or more of the following platforms: Windows Server, Linux, Unix, Active Directory, Terminal Services, Virtual Infrastructure, Data Protection and other related technologies.

Provides technical support of Infrastructure hardware, software and firmware, including storage systems.

Provides advanced problem resolution for server and client based software.

Required 24 x 7 on-call support rotation assignments.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Bachelor's Degree in Computer Science, Information Systems, or relevant academic discipline preferred. 6 years of professional IT & IS experience.

0-2 years of prior participation on project teams.

Skills and Abilities

Expert knowledge of how current trends and technology may be used to support business partners.

Proficient understanding of and ability to identify how technology solves business problems.

Core understanding of and ability to connect the needs of multiple Herman Miller functional areas.

Must be able to perform all essential functions of the position with or without reasonable accommodations.

Additional Skills and Abilities

Comprehensive knowledge of server hardware components and their interactions with operating systems and other network elements including data storage technologies in an x86/x64 environment.

Experience with the administration of Microsoft Windows Server, Active Directory and Terminal Server. Experience with the administration of Virtualization Infrastructure.

Experience with the administration of Data Protection Methods and technologies. Standard schedule (M-F, 8-5) with flexibility for rotating 24x7 on-call support.

Ability to travel up to 10% or as needed to achieve business objectives.

Comprehensive knowledge of datacenter operations and host infrastructure components.

Proficiency in the administration of Red Hat Linux and Windows operating systems. MCSE or RHCA and VCP Certifications are preferred.

Experience with PERL or PowerShell script development.

PHYSICAL DEMANDS                                                                                              

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  careers_help@millerknoll.com.