**Systems Administrator** **Category:** Service Desk / End User Services **Main location:** United States, Louisiana, Lafayette **Alternate Location(s):** United States, Virginia, Fairfax **Position ID:** J1224-0864 **Employment Type:** Full Time **Position Description:** The Systems Administrator is part of a team responsible for providing support for our corporate and project-based systems infrastructures. Our primary charge is the support of the systems that our employees rely on for their own day to day operations. We are looking for someone that can troubleshoot and solve problems in a growing Microsoft Windows, VMWare, and cloud based environment. This position can be located in our Lafayette, LA office or Fairfax, VA office; however, a hybrid working model is acceptable. **Your future duties and responsibilities:** • Install, configure, and maintain server hardware and software. • Lift 50 pounds of equipment into and out of server racks. • install/upgrade hardware components into servers. • Monitor server performance and optimize server resources. • Troubleshoot and resolve server issues in a timely manner. • Implement and maintain server security measures, including firewalls and user access controls. • Collaborate with other IT teams to ensure server integration and compatibility. • Document and maintain server configurations, procedures, and troubleshooting guides. • Provide technical support and assistance to end-users. • Stay up to date with the latest server technologies and industry trends. • Benchmark, analyze, report on, and make recommendations for the improvement and growth of systems and virtual infrastructure. • Actively monitor ticketing systems and email for new support inquiries and requests. Respond to issues in a timely manner, communicate necessary information to relevant support teams & impacted staff, and document resolution. • Strong data gathering and reporting skills to support ad-hoc data requests. • Possesses the knowledge and experience in troubleshooting production systems issues and act as an escalation point for other members. • Provide on-call support on a rotational basis and as required when issues arise. • Provide monthly maintenance to servers on a rotational basis as required. • Assist in the automation of currently manual repetitive tasks. • Complies with and enforces standard company policies and procedures. **Required qualifications to be successful in this role:** Bachelor's degree plus 3-5 years of experience or equivalent experience in lieu of education. In addition: • Extensive experience in a Microsoft Windows Active Directory based enterprise environment. • Experience in a MS O365 environment. • Experience in a largely virtualized environment. • Familiarity with server hardware components and configurations. • Knowledge of networking protocols and concepts. • Familiarity with server monitoring tools. • Excellent problem-solving and troubleshooting skills. • Working admirative knowledge of several core Microsoft applications (Active Directory, DNS, DHCP, Exchange, SharePoint). • Experience with PowerShell scripting in a production environment. Desired • Experience with compliance standards and security best practices (ITILv3, NIST guidelines, CIS benchmarks, DISA STIGs, etc.) a plus, but not required. • EMC & Pure Storage arrays • CommVault • Microsoft Endpoint Configuration Manager • McAfee ePO CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $55,700.00 - $137,100.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: • Competitive compensation • Comprehensive insurance options • Matching contributions through the 401(k) plan and the share purchase plan • Paid time off for vacation, holidays, and sick time • Paid parental leave • Learning opportunities and tuition assistance • Wellness and Well-being programs Due to the nature of this government contract, US Citizenship is required. \#CGIFederalJob \#LI-AR2 **Skills:** + Cloud Computing + English + Install and Configure AD + Server Setup/Config + Storage & Back-up **What you can expect from us:** **Together, as owners, let’s turn meaningful insights into action.** Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.** We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.