Job Posting Title:

Systems Administrator II, Department of Mechanical Engineering

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Hiring Department:

Walker Department of Mechanical Engineering

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

As a top-10 engineering school with the No. 1 program in Texas, the Cockrell School of Engineering at The University of Texas at Austin has been a global leader in technology innovation and engineering education for over a century. With 11 undergraduate and 13 graduate programs, over 20 research centers and a faculty community that boasts one of the highest number of National Academy of Engineering members among U.S. universities, Texas Engineering has launched some of the nation’s most accomplished leaders and pioneered world-changing solutions in virtually every industry, from space exploration to energy to health care. Situated in the heart of Austin — named “America’s Coolest City” by Expedia and “The Best Place to Live in the U.S.” by U.S. News and World Report — the Cockrell School embodies the city’s innovative spirit. Major companies with Austin campuses, such as Dell, National Instruments, Apple, IBM, Samsung, Google and many others, continue to recruit Cockrell School students at a remarkable rate, launching thousands of successful careers and developing Texas Engineers into industry leaders.

In the Walker Department of Mechanical Engineering, we design and build devices and systems that transform industries and improve lives around the world. With nearly 70 faculty members, 27 staff members, 1,500 students and thousands of alumni worldwide, the Walker Department has a supportive community aspired to solve the most pressing challenges of the 21st century through world class research, unsurpassed student education, and dedicated service to the community.

This job description may not reflect all assigned duties, responsibilities, or aspects of the job described

Purpose

Provide system-level administration and support for workstation fleet, networking and security for the Walker Department of Mechanical Engineering.

Responsibilities

Responsible for the system-level administration for department workstation fleet in a primarily Windows environment using industry standard tools.

Maintain imaging tools, department print server, patch management, software deployment and licensing management. Administer additional endpoint and management platforms as needed.

Assist with department IT security posture, policies, reporting and procedures to follow campus requirements and industry best practices.

Windows Server configuration, maintenance, troubleshooting and support for physical/virtual servers.

Assist with the administration of the Mechanical Engineering network in coordination with campus-level network support team, services, and compliance.

Provide advanced-level end user support as needed.

Document processes, topologies, and system configurations. Maintain and update accurate information across several systems including inventory records, knowledge base, and ticketing system.

Required Qualifications

Three years of professional, business/enterprise fleet management experience of Windows OS in a centrally managed environment including using common tools such as SCCM/MECM, Intune, Active Directory, and Group Policy. Experience administering servers (virtual and physical), OS/software deployments, patching, and maintaining inventory.

Experience with commonly used concepts, practices, procedures, and tools used in supporting and maintaining macOS.

Process-oriented with excellent documentation skills. Create and/or maintain technical and operational documentation.

Core understanding of information security best practices and networking fundamentals.

Excellent communication and customer service with the ability to work with minimal supervision with accuracy and attention to detail with sound decision making, problem solving and critical thinking skills.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

More than 3 years of experience

Relevant certifications and professional development education.

Jamf experience.

Understanding of fundamentals of PowerShell and Bash scripting.

Linux system management experience.

Tier 2 and 3 desktop support experience.

Work experience in higher education information technology.

Experience with support tools and applications commonly used at UT Austin.

Experience managing computer lab environment.

Experience with specific tools including AppLocker, Code42, ServiceNow, OneDrive/SharePoint/Office 365, Box, VBox/VMware Fusion,/Parallels.

Salary Range

$73,000+ depending on qualifications

Working Conditions

Repetitive use of a keyboard at a workstation

Prolonged screen time

Use of manual dexterity.

Lifting, moving, installing and transporting equipment.

Climbing stairs.

Work Shift

Standard work schedule is Monday - Friday, 8am – 5pm

Periodic work outside normal business hours, include evenings and weekends may be required on a periodic basis.

This position is eligible for a hybrid Flexible Work Arrangement (FWA) (on-campus and remote work).

Required Materials

Resume/CV

3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled into your application. The application is one page, and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.