Summary: Seeking a Systems Administrator II to provide Tier 3 desktop engineering support, package and deploy Windows software, and work with various teams to manage workstation security.

Job Requirements:

BS in Computer Science, Systems Engineering, or related field or equivalent experience

4+ years relevant experience (2+ years with a MS/MIS Degree)

2+ years of experience providing Tier II, III & IV support in a Windows-based environment

Experience with System Center Configuration Manager and end-user workstation environments

Hands-on knowledge of Active Directory Group policy for workstations

Experience with PIV and CAC authentication

Ability to obtain and maintain a Public Trust clearance

2+ years of experience with workstation systems management systems (e.g., SCCM, Symantec Endpoint Manager, Intune)

5+ years of experience in an operations role

Preferred Skills:

Government contracting experience, particularly with the DOJ

Existing/current DOJ or DOD Clearance

ITSM knowledge and experience, especially with ServiceNow

Extensive knowledge of Windows 10 operating system

Job Responsibilities:

Provide Tier 3 desktop engineering support

Complete incident tickets and service requests within SLA using a modern tracking system

Package and deploy Windows workstation software in a hardened environment

Troubleshoot and support Windows 10 workstations and software

Utilize Active Directory, Microsoft System Center Configuration Manager, and other tools to support diverse customers

Implement and manage workstation security strategy in collaboration with various teams

Support monthly and expedited patching of workstations, including application of STIGs and emergency security updates

Pay Details: $29.00 to $39.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance