Job Title Systems Administrator III Agency Texas A&M University - Corpus Christi Department IT Infrastructure & Research Computing Proposed Minimum Salary Commensurate Job Location Corpus Christi, Texas Job Type Staff Job Description TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies. TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities. Learn more information here (https://www.youtube.com/watch?v=EwQR4HbGJu0) ! PURPOSE This position, reporting to the Manager of Systems Administration, is responsible for the daily operations of all virtualized and physical servers including system design, installation, development, integration, testing, documentation, monitoring, and ongoing maintenance of assigned systems within departmental standards. TAMU-CC is looking for a Windows Administrator to join its dynamic team of technical professionals. RESPONSIBILITIES Systems Administration Percent Effort: 50% + Manage physical, virtual, and cloud hosted servers in coordination with network, application, and desktop administrators, project managers, and end-users. + Function as a primary administrator for Active Directory, M365, Domain Controllers, Group Policies, and MSSQL. + Reviews internal and external customer system requirements and makes recommendations for server allocations. + Assists project managers with developing work plans and time schedules for projects including outlining phases, identifying personnel, and computing equipment requirements. Support and Problem Resolution: Percent Effort: 20% + Troubleshoots and repairs complex hardware and software for servers including configuration problems and routine network problems. + Provide Tier III support and assists staff with advance hardware and software troubleshooting. + Evaluates and follows through on issues and problems until resolved or escalated. + Able to communicate effectively at all levels of the organization in written and oral format. Security and Compliance: Percent Effort: 20% + Performs security and performance analysis, tuning, and assists with routine audits of systems and software. + Reviews the accuracy of documentation of server support methods, procedures, and configuration management. + Recommend and implement system enhancements that will improve security performance, and reliability. + Performs annual security assessments. Designs system security measures, data backup, and protection methods. Develops disaster recovery plans for servers. Other: Percent Effort: 10% + May require availability to work some nights, weekends, and holidays. + Performs other duties as assigned QUALIFICATION + Bachelor’s degree from an accredited four-year college or university. + Five (5) years of IT experience in system, application, and/or database administration to include windows system/server administration. + Additional experience may be considered as a substitution for the minimum education requirement. o Associate degree and seven years of IT experience in system, application, and/or database administration to include windows system/server administration. o High School Diploma and nine years of IT experience in system, application, and/or database administration to include windows system/server administration. PREFFERED QUALIFICATIONS + Project management experience. + Higher education experience. + Experience administering AZURE Active Directory, CAS, Shibboleth, and ADFS. + Experience administering VMware, F5 Load Balancers, Rubrik, Dell and Cisco servers, AZURE, Duo Security, NetApp, Enterprise SAN/NAS, MEMCM, and Linux. + Industry recognized certifications in related technologies. + Ability to multitask and work cooperatively with others. Excellent written communication, analytical, interpersonal, and organizational skills. Due to federal law on deemed export controls, it is not possible to petition for an H1B work authorization. Applicants must be U.S. citizen, lawful permanent resident, and ITAR compliant. BENEFITS (rules, policies, eligibility apply) From our generous benefits package (https://www.tamucc.edu/human-resources/benefits/index.php) and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work. Insurance (https://assets.system.tamus.edu/files/benefits/website/BenefitsGuide.pdf) + Medical + $0 - $30 per month for Employee Only coverage after university contribution ($920 value). + Up to 83% of premium covered by the university: + Employee and Spouse + Employee and Children + Employee and Family coverage + Dental & Vision + Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account On-campus wellness opportunities (https://www.tamucc.edu/human-resources/benefits/wellness-resources.php) Dual Career Partner Program Work Life Solutions: (https://www.tamucc.edu/human-resources/benefits/eap.php) + Counseling, Work Life Assistance, Financial Resources, and Legal Resources Tuition Benefits: (https://www.tamucc.edu/human-resources/benefits/tuition/index.php) + Public Loan Forgiveness + Book scholarships + 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply). Retirement (https://www.tamucc.edu/human-resources/benefits/retirement-programs.php) + Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP) + Voluntary Tax Deferred Account/Deferred Compensation Plan Time Off: (https://www.tamucc.edu/human-resources/time-off/index.php) + 8+ hours of vacation paid time off every month. + 8 hours of sick leave time off every month. + 8 hours of paid time off for Birthday leave. + 12-15 paid holidays each year. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.