Our successful candidate will perform all Systems Administrator - Intermediate duties providing direct support to enterprise networked systems and managing Microsoft server infrastructure solutions across multiple solution areas in a DoD enterprise environment.

Responsibilities

Install and maintain servers

Maintain systems architecture across multiple networks and locations

Install, administer, and maintain virtual and physical hosts

Administer Active Directory users and devices

Integrate new technologies into new and existing systems

Transition and migration of enterprise systems

Determine isolation and resolution of complex hardware and software problems

Perform account maintenance, data integrity, and file system security

Utilize manual checks, GUI-based, and command line tools (PowerShell) to troubleshoot and remediate basic to complex systems hardware, software, and configuration issues

Basic network troubleshooting in support of the datacenter and workstation/LAN connectivity

Collect, review, and store server log files to identify and remediate system issues

Document system configurations and propose and/or implement system changes

Apply security patches, IAVAs, STIGS, and updates (including operating system updates)

Participate in or lead special projects and day-to-day operations as assigned by the site lead

Clearly communicate technical information to both technical and non-technical personnel

Mentor, lead, and train junior technicians as directed

Qualifications

High School diploma/GED

Active DOD TS/SCI (as recorded in DISS)

Currently possess DoD 8570.1-M IAT Level II

Currently possess a Computing Environment certification

Or must be obtained within 90 days of start date

Ability to frequently lift, carry, and move equipment (up to 25 lbs.)

Knowledge of ITIL v3 processes

Desired Qualifications:

ITIL v3 (or greater) certification

MCSA or MCSE Windows 10 (or greater) certification

Experience working in an IT service desk environment

Experience working with enterprise-level IT devices

HBSS, or ACAS

Experience working with IT Service Management ticketing software

SCSM, ServiceNow

Ability to complete difficult and complex assignments independently

Ability to provide over the phone troubleshooting instructions to customers

Must have a valid driver’s license; supports several locations on Fort Belvoir

Job ID

2024-13398

Work Type

On-Site

Company Description

Work Where it Matters

Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost.

As an ASE employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).