Welcome page Returning Candidate? Log back in! Systems Administrator Jmn Job Locations US-FL-Cape Canaveral Posted Date 2 months ago(6/11/2024 11:05 AM) ID 2024-9484 # of Openings 1 Category Systems Support Clearance Tier 3 - Secret/ADP II Overview

Full Spectrum Operations, a Joint Venture between By Light and American Communications Solutions, Inc, is looking for a VoIP Systems Administrator with high familiarity/experience with Cisco VoIP infrastructure to provide support for troubleshooting and maintenance of Information Technology systems including the day-to-day operations, monitoring and problem resolution of both Cisco Call Manager, Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Voice Gateways. Must have attention to detail with in-depth knowledge of server operating systems and Cisco VoIP expertise.

Responsibilities Collaborate with a team of system administrators to guarantee availability, reliability, and overall security of Cisco VoIP infrastructure in DoD environment.Maintain a highly available Cisco Unified Communications environment.Create and manage call queues in Cisco Call Manager as required per customers’ needs.Troubleshoot, monitor, and optimize IP telephony, voice, and mobility solutions.Analyze and troubleshoot call flows via CDRs.Responsible for monitoring system performance, system operations, and storage.Provide advice and recommendations for necessary hardware and/or software upgrades to support system growth and security.Interact with users and evaluate vendor products.Manage and create system documentation and SOPs.Other duties as assigned. Required Experience/Qualifications CompTIA Security + CE (Current)High familiarity with Windows OSDISA STIGsSystem hardeningTeam collaboration Preferred Experience/Qualifications CCNA CollaborationCCNA Route SwitchCCNA SecurityCisco Call ManagerCisco Unified Communications Manager version 12.5Cisco Unity ConnectionVoIP Network Design, implementation, operations and maintenance Special Requirements/Security Clearance Active DoD Secret Security Clearence Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed
By Light provides a broad range of hardware, software, engineering, and IT integration services. Headquartered in Tysons, VA, we support defense, civilian, commercial, and health IT customers worldwide. We offer an excellent benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, paid holidays, and 401(k) match.

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