Our successful candidate will perform all Systems Administrator - Senior duties providing direct support to enterprise networked systems and managing Microsoft server infrastructure solutions across multiple solution areas in a DoD enterprise environment.

Responsibilities

Install and maintain servers, workstations, desktops, laptops, and basic cabling, etc.

Maintain systems architecture across multiple networks and locations.

Install, administer, and maintain virtual and physical hosts.

Administer Active Directory users and devices.

Integrate new technologies into new and existing systems.

Transition and migration of enterprise systems.

Determine isolation and resolution of complex hardware and software problems.

Perform account maintenance, data integrity, and file system security.

Utilize manual checks, GUI-based, and command line tools (PowerShell) to troubleshoot and remediate basic to complex systems hardware, software, and configuration issues.

Basic network troubleshooting in support of the datacenter and workstation/LAN connectivity.

Collect, review, and store server log files to identify and remediate system issues.

Document system configurations and propose and/or implement system changes.

Apply security patches, IAVAs, STIGS, and updates (including operating system updates).

Assist Service Desk technicians as needed with Tier I and Tier II troubleshooting.

Patching of desktop systems, software, printer issues, and server related issues as needed.

Participate in or lead special projects and day-to-day operations as assigned by the site lead.

Clearly communicate technical information to both technical and non-technical personnel.

Mentor, lead, and train junior technicians as directed.

Qualifications

High School diploma/GED.

Active DOD TS/SCI (as recorded in DISS).

Currently possess DoD 8570.1-M IAT Level II.

Currently possess a Computing Environment certification or must be obtained within 90 days of start date.

Ability to frequently lift, carry, and move equipment (up to 25 lbs.).

Knowledge of ITIL v3 processes.

Desired Qualifications:

ITIL v3 (or greater) certification.

MCSA or MCSE Windows 10 (or greater) certification.

Experience working in an IT service desk environment.

Experience working with enterprise-level IT devices HBSS, or ACAS.

Experience working with IT Service Management ticketing software SCSM, ServiceNow.

Ability to complete difficult and complex assignments independently.

Ability to provide over the phone troubleshooting instructions to customers.

Must have a valid driver’s license; supports several locations on Fort Belvoir.

Job ID

2024-13997

Work Type

On-Site

Company Description

Work Where it Matters

Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost.

As an ASE employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).