At Freddie Mac, you will do important work to build a better housing finance system and you’ll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.

Position Overview:

Enterprise Operations & Technology Division's Enterprise BTO Department is looking for a Systems Analyst with strong analytical qualities, sound technology experience, and excellent communication skills. The primary responsibility shall be to provide administration and integration support for Freddie Mac Web Content Management (WCMS) Platform - Acquia.  Additionally, as a systems analyst, the candidate shall effectively support other multiple concurrent technology projects and products in a fast-paced environment working closely with IT, business, and vendor stakeholders.  

Our Impact:

The Systems Analyst will effectively support other projects in a fiscally responsible manner that enhances productivity and the quality of the employee experience. The projects are related to business applications and capabilities used by Chief Administrative Office (CAO) & Legal business Divisions that leverage mostly COTS and SaaS solutions.  The Systems Analyst shall also participate in assigned maintenance, operational, and other business support tactical activities to deliver value to the department and customers.

Your Impact:

• Manage and configure WCMS Platform (Acquia)• Manage new subscriptions, sites, and solution design with Acquia Cloud Site Factory (ACSF)• Manage certificate renewals, identity & access management onboarding, and security vulnerability remediation• Support Bitbucket Cloud, Content Delivery Network (CDN), and Cloud Flare Web Access Firewall (WAF) instances and configurations• Work on and/or lead project tasks belonging to multiple and concurrent projects• Engage with stakeholders to identify, understand, and complete business and non-functional scope, requirements, and processes• Research and evaluate different technology solutions involving COTS/SaaS or custom build or both• Participate in cost-benefit analyses per approved scope, assumptions, constraints, and evaluations• Collaborate with project managers, developers, test analysts, engineers, and other stakeholders through the project lifecycle, and assist in project status reporting and communications• Develop test plans and provide support to ensure accurate and reliable product validation• Be an active Subject Matter Expertise (SME) on business use of solutions, systems, and processes• Support impact analysis related to applications’ maintenance and support• Lead and/or support assigned ad-hoc activities related to business technology, analysis requests, and vulnerability remediation

Qualifications:

College Degree or equivalent experience; work towards advanced studies/degree preferredTypically has 2 - 4 years related experienceExperience working in and running WCMS Platforms and components such as Content Delivery Network (CDN), Acquia Site Factory or Acquia Cloud, Cloud Flare Web Access Firewall (WAF) Practical knowledge and hand on experience in using Bitbucket, pipelines, branching models, workflow, Linux command line, CI/CD, and release managementExperience with supporting and/or handling IT projects including infrastructure projectsExperience in end-to-end analysis, design, implementation, and support of applications involving COTS & SaaSExperience with Agile and SDLC projects, and/or Operations involving production application maintenance, support, and business operationsStrong analytical and process design skills; ability to define data requirements and integrationsExperience with troubleshooting system or product issuesHigh level understanding of cloud, hardware, software, and infrastructure technologies (networking, file systems, databases etc.,)
 Keys to Success in this Role:

Must have good problem-solving and strong social skillsMust have the ability to listen to customers and colleagues; convey ideas effectively; prepare written documentationMotivated to learn new technologies and identify process improvements and efficienciesProactive in nature with customer satisfaction as a primary goalAbility to learn and adapt to new technologies and tools

Current Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

CA Applicants:  Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Non-Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $84,000 - $126,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.