As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

BE, BTech, MCA, MBA in Finance/Operations preferred,  6+ years of relevant experience, including Oracle SCM/ERP Cloud implementation. Completed at least 3 full project lifecycles of Finance modules implementation.  Candidate must have hands on experience minimum in any of the following 5 modules -  Cloud Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and PSA. Technically good Skills in SQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows.

Career Level - IC4