Job Description

To interpret the business requirement specification and translate into a detailed system design specification to enable the development of innovative, flexible and efficient solution of a business problemDeliver customer experience excellence in own service delivery aligned to Organisational values and service standardsEnsure system, process and efficiency improvements (including innovations)Analyse system technical requirementConduct a system requirement risk assessmentDefine, develop and document how business systems interface functionallyBuild working relationships across teams and functional lines to enhance work delivery, collaboration and innovationControl expenditure and identify process improvements to contain and reduce costsDevelop, encourage and nurture collaborative relationships across area of specialisationDisplay and encourage an appreciation of teamwork and inclusivityParticipate in planned activities that are appropriate for own developmentEnsure development and continuous value add improvement to operational processesCompile reports that track progress and guide business to make informed decisionsManages risks in own area of responsibilityCreates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standardsJob Details

Application Closing Date

05/07/24

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.