Posting Information Posting Number2025311 Posting/Functional TitleSystems Analyst I University Pay Plan TitleSystems Analyst I LocationSan Marcos DepartmentTreasurer Recruitment TypeOpen to All Job TypeFull-Time Funding SourcePermanent Monthly Salary$4,893.50 + Commensurate with experience Job CategoryExempt Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position. + Experience in organizing, installing and configuring moderately complex desktop hardware and software, including SIS and related software applications. + Experience in troubleshooting and maintaining software and hardware and complying with standards and security. + Experience in assisting users in the usage and understanding of enterprise wide applications such as Banner and TouchNET, as well as training and preparation of documentation for related applications. + Experience in reviewing system specifications and functionality to provide input and recommendations into hardware and software selections and process improvement objectives and goals. + Advanced experience in testing, troubleshooting, supporting and resolving issues in student account receivable related systems, payment applications and processes. + Advanced experience in GATO content management system including content creation and maintenance. + Experience in analysis and presentation of SIS related system data and the ability to extract and validate student information and accounts receivable data for business information and reporting. + Strong interpersonal and communications skills, with the ability to work collaboratively with team members and effectively support users in a professional manner. + Strong organizational skills, with ability to manage multiple tasks, prioritize workload, and complete work within established deadlines. + Proficient in Microsoft Office products such as Word, Excel, and Outlook. Preferred Qualifications + Bachelors or higher degree preferred. + Understanding of Oracle SQL Job Description Provide comprehensive support for all desktop related systems and software. Coordinate with ITAC and ISO on assuring systems are operating optimally with current standards. Develop and provide training to end users on related hardware and software functionality. Assist in student customer support as needed as well as provide data analysis as requested. Maintain SBS and Treasurer websites. Provide input into functional process improvement initiatives. Job Duties + Utilize project and process management to oversee desktop hardware and software maintenance and compliance with university security, backup and retention standards. + Order, install, and configure desktop computer hardware and software related systems utilized by the Student Business Service and Treasurer Office. + Troubleshoot and resolve moderately complex technical issues related to desktop hardware and related SIS applications. + Review system functionality and offer input into process improvement objectives and goals. + Responsible for the training of users and preparation of documentation for desktop applications as well as assisting users in the usage and understanding of enterprise wide applications such as Banner and TouchNET. + Perform data analysis, extraction and summary presentation for ongoing projects and initiatives as assigned by the Area Analysts, Director of SBS and the Treasurer. + Ability to comprehend and comply with policies, procedures, laws and regulations related to student information and related systems. + Manage projects in a team environment resolving conflict as needed. Prioritize multiple projects and deadlines in an efficient manner. + Interact courteously with customers/staff, provide student accounting related customer support via phone and email as needed. + Observe discretion with sensitive, confidential, privileged, or other information obtained in the course of job functions. Additional Information to Applicants + Occasional overnight travel and work beyond normal 8am-5pm business hours may be required. Job Open Date02/26/2025 Job Close Date (posting closes at midnight) Open Until FilledYes Normal Work DaysMonday, Tuesday, Wednesday, Thursday, Friday Normal Work Hours Start8:00AM Normal Work Hours End5:00PM Posting NoticesYou will be required to electronically attach a resume., You will be required to electronically attach a cover letter. Legal and Required Notices Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions. Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications. Why work @ Texas State? • Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents! • Generous paid time off: vacation, holidays, sick days and many more! • Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program • Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs. • An inclusive Bobcat community: join our many social networks offered on and off-campus • Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, welcoming, and growing universities in the nation. Quick Linkhttps://jobs.hr.txstate.edu/postings/51061 Applicant Document