Pay Range: $63,746.00 - $85,108.00 Knowledgeable in relevant systems as relates to processes, workflow, data files, and problem resolution. Develops in-depth knowledge of the information needs of the business units supported. Delivers support to end users in analyzing data, troubleshooting or identifying improvements. Participates in defining requirements and analyzing alternative solutions relating to the enhancement of or change to a system or workflow. Undertakes primarily enhancement and production support projects of moderate complexity and size. Acts as team leader in the implementation of development and enhancement projects of moderate to large complexity and size. Develops test plans, performs testing, and may provide guidance in testing to other team members. Partners with other technical and business areas to resolve system or process problems. Prepares project documentation as require. Education and Experience: + Associate degree and 2 years systems experience, or equivalent combination of education and experience required. + Bachelor’s degree preferred. + Minimum 1 year of experience at a level proficiency equal to a Systems Analyst I Skills and Abilities: + Understanding of banking processes, supporting applications, and/or processing flows, knowledge specific to area assigned a plus + · Knowledgeable in systems functions and processing flows (mainframe, client-server, and/or web-hosted) + Experienced in the development of test plans, testing, and validation + Problem solving and analysis skills + Good communications skills, verbal and written + Ability to exercise independent and creative thinking + Ability to plan, estimate, and manage tasks of selves and others + Ability to act as Team Leader or Project Manager for projects of moderate size/scope/complexity + Microsoft Office Suite Tasks Performed: + 20% Analyzes system issues to determine business impact, corrective action, and/or contingency actions or to determine more effective/efficient methods. + 20% Identifies and defines business requirements by consulting with users; develops systems requirements and workflow impacts in response to user requests for new automation, system modifications, system upgrades, or regulatory requirements. + 15% Undertakes or supervises development of programs, queries, or extracts; system configuration; integration development. Confirm all development and configuration efforts adhere to change management standards. + 10% Develops plans for testing. Performs testing and validation. Provides guidance to users in developing and/or conducting user acceptance testing. + 10% Manages projects of small to moderate size/scope/complexity; Assigns and manages tasks of team leaders/members; prepares project documentation including requirements, project plans, status updates. + 10% As team leader or project manager, participates in evaluation of new software solutions. Prepares RFPs, Feasibility analyses, and other phase end documentation. Evaluates technical and operational feasibility of alternatives thru-out project development. + 5% Trains business trainers in new functions or processes. + 5% Provides guidance to less experienced staff, as required. + 5% Other duties as required. Physical Requirements: + Communicate effectively with internal and/or external customers + Stationary 75% of time or greater + Move Objects to Maximum 10 lbs Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. NBT Bank offers a stimulating work environment that recognizes talent and encourages teamwork. Our employees benefit from a total compensation package, including competitive salary, bonuses and a wide range of benefits for eligible employees - like our Student Loan Repayment Program. Join NBT Bank and build your career through the many growth, learning and collaborative opportunities made available across the company. + EEO is the law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) + EEO is the Law Poster Supplement + Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) + Family Medical Leave Act (FMLA) Poster + Employee Polygraph Protection Act (EPPA) (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf) NBT Bank is an equal opportunity employer and fully supports a diversified environment. We do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status or veteran status, recently separated veterans, genetic information, victims of domestic violence and stalking or any other class protected by Federal, State or local law. This policy applies to all terms of employment. NBT Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the Careers website or submission process, please call 1-888-804-1771 or contact us via email at humanresources@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00 AM to 5:00 PM EST.